Cristina Galan Montero

Cristina Galan Montero

MICE Sales & Coordinator at Asia Gardens Hotel & Thai Spa
Lives in Alicante, Spain
over 6 months ago

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Enthusiastic and engaging Hospitality Professional with passion about delivering the high standards and exceeding guests expectations. Experience in customer service, sales and events.
Astute, focused and solutions driven with an insatiable desire to learn more.

Experience

  • MICE Sales & Coordinator

    Asia Gardens Hotel & Thai Spa - Alicante, Spain

    Sales & Marketing
    April 2017 - Now · 1 year and 8 months

    • Answers all incoming group and event inquiries / opportunities. • Produces proposal and other related booking tools. • Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products. • Develop and send out concise and accurate contracts. • Ensures deposits are received • Ensure all input of business blocks, revenue and activities in Opera is correct. • Support the operational departments during events. • Keep effective internal communication to ensure optimum team work and productivity • Guarantee quality and service to meeting guests • Review event bills for owned events to ensure billing accuracy and total revenue capture. • BEOs

  • Front office Agent

    Asia Gardens Hotel & Thai Spa - Alicante, Spain

    Front Office reception
    April 2016 - April 2017 · 1 year and 1 month

    Responsible for daily operations such as check in, check out, billing, reservations, guest´s assistance and dealing with any kind of guest need.

  • Internship at Front office department

    Asia Gardens Hotel & Thai Spa - Alicante, Spain

    Front Office reception
    January 2016 - January 2016 · 1 month

    Internship

  • Relaciones Públicas y Azafata de Eventos

    Info Tourist - Alicante, Spain

    Sales & Marketing
    June 2014 - June 2016 · 2 years and 1 month

Education

  • International Tourism Management

    Universidad de alicante - Alicante, Spain

    September 2014 - June 2017

  • International Tourism Management

    Middlesex University - Hospitality and Tourism Management - London, United Kingdom

    August 2014 - April 2015

    International programme

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%
  • Dutch
    Notions
    20%

Skills

  • Big events
  • Corporate Events
  • Events Planning
  • Sales

Other

  • Official Diploma in International Trade with China

    Official Diploma in International Trade with China

  • Negotiation Strategies

    Negotiation Strategies

  • Fully conversant in MS Office Application and advance knowledge of PMS

    Fully conversant in MS Office Application and advance knowledge of PMS

  • KEY ISSUES IN EVENT MANAGEMENT (PUBLICATION)

    KEY ISSUES IN EVENT MANAGEMENT (PUBLICATION)

Connections
Juan Carlos Navarro
Integration Manager en Magic Costablanca
Krisantus Sutrisno
Student from Sekolah Tinggi Pariwisata Trisakti
Marika Laino
Receptionist at The Cathedral Hostel
Following
Jumeirah Vittaveli Maldives
Bolifushi Island, Maldives
Agoda Europe
London, United Kingdom
Other members
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