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Front Desk Agent
The Jefferson Washington DC - Washington, DC, United StatesManagement TraineeMay 2013 - May 2014
I came to the US with a one year Training Visa and started my hospitality cross-training at The Jefferson Washington DC. The Jefferson is a 95-room luxury boutique hotel that offers and exceptional personalized service. My duties and responsibilities at The Jefferson where at the Front Desk, Concierge, Business Center, Call Center, Spa and Food & Beverage.
Mercure Hotel, ACCOR - England, United KingdomFront Office receptionAugust 2011 - July 2012
I started as a trainee in reception, and after 6 months they hired me as a full time worker. My manager relied on my ability to work under minimal supervision for this reason they offered me a permanent position as Head Receptionist, but I couldn't accept it as I was going to start my MIB in the Swiss Hospitality Management School in Switzerland.
Viajes El Corte Inglés - Las Palmas de Gran Canaria, SpainPurchasingJune 2009 - July 2009
My duites where to provide information on accommodation and transport, give advice on destinations and make bookings through Amadeus.
NH Hotels - Las Palmas de Gran Canaria, SpainManagement TraineeJuly 2008 - August 2008
My duties consisted on a weekly rotation within the different departments: Reception, Housekeeping, Food & Beverage, Sales and Maintenance.
Master in International Business and Hotel, Resort and Spa Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandSeptember 2012 - January 2013
SpanishNative or fluent100%