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I have been working in the hospitality industry for almost a decade, training in four countries in every facet of the hospitality industry including hotels, hostels, resorts, and holiday tours.
I've interned in food & beverage at the #1 rated ski lodge in the world, interned in room division management at a 4-star hotel in Maine, tended bar in France, worked in customer care satisfaction in a 5-star resort in the Dominican Republic, was the general manager of Sungate One which was voted best small hostel worldwide during my management period and recently have been assigned for the opening of the newest property in Madrid of the company (Hostel One currently the highest rated hostel chain in the world).
I have extensive experience in customer care management and team leadership. Curious and energetic with a love of learning, I have a multicultural background and am currently learning my fourth language.
In 2017, I completed my Master of Hospitality Management from the Complutense University of Madrid and am open to new opportunities in hospitality management.
Hostel One - Madrid, SpainManagementMarch 2018 - Now · 2 years
Master’s Degree in Hospitality Management
Universidad Complutense de Madrid - Hospitality and Tourism Management - Madrid, SpainSeptember 2015 - July 2017
Native or fluent