Criza Mae Prospero

Criza Mae Prospero

Reservations Agent at One&Only; The Palm
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am Criza Mae Prospero conferred the degree of Bachelor of Science in Tourism on 2015. I have 3 years experience working in Customer Service and Hospitality industry. I am looking for a position that is suitable for my years of experience and enable me to grow professionally and personally. I am committed to excellence and service

Experience

  • Reservations Agent

    One&Only; The Palm - The Palm Jumeirah, Dubai, United Arab Emirates

    Reservations
    October 2016 - Now · 2 years and 4 months

    Managed and closed reservation calls and emails to increase bookings by maintaining strong knowledge of resort products, services and facilities.

  • Technical Sales Agent

    Convergys Philippines - Bagumbayan, Quezon City, Philippines

    Customer Service
    August 2015 - September 2016 · 1 year and 2 months

    Responsible on providing solutions for Microsoft products technical issues Selling Microsoft products to customers via live chat, emails or telephone calls.

Education

  • Bachelor of Science in Tourism

    Mindanao State University - Hospitality and Tourism Management - Autonomous Region in Muslim Mindanao, Philippines

    June 2010 - April 2015

Languages

  • English
    Full professional
    80%

Skills

  • Customer servie
  • Excellent computer skills
  • Good attention to detail
  • Microsoft Office
  • Micros PMS
  • multitasking strengths
  • Opera PMS
  • Organizational skills
  • Verbal and written communication
Connections
Mark lloyd Pedarse
MEP Team leader/ Supervisor at IFA Hotels & Resorts
Jaimik Thakkar
Business Planner at Al rais travel
Following
Emerald Palace Kempinski Dubai
Dubai, United Arab Emirates
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
Other members
Trevin Asker
The Palm Jumeirah, Dubai, United Arab Emirates
Fazal Elahi
Dubai, United Arab Emirates
Reham Hussein
Dubai, United Arab Emirates
Gustavo Pereira
Deira, Dubai, United Arab Emirates
Francois Schutte
Dubai, United Arab Emirates
View 83400 members