Criza Mae Prospero

Criza Mae Prospero

Reservations Agent at One&Only; The Palm
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am Criza Mae Prospero conferred the degree of Bachelor of Science in Tourism on 2015. I have 3 years experience working in Customer Service and Hospitality industry. I am looking for a position that is suitable for my years of experience and enable me to grow professionally and personally. I am committed to excellence and service


  • Reservations Agent

    One&Only; The Palm - The Palm Jumeirah, Dubai, United Arab Emirates

    October 2016 - Now · 2 years and 4 months

    Managed and closed reservation calls and emails to increase bookings by maintaining strong knowledge of resort products, services and facilities.

  • Technical Sales Agent

    Convergys Philippines - Bagumbayan, Quezon City, Philippines

    Customer Service
    August 2015 - September 2016 · 1 year and 2 months

    Responsible on providing solutions for Microsoft products technical issues Selling Microsoft products to customers via live chat, emails or telephone calls.


  • Bachelor of Science in Tourism

    Mindanao State University - Hospitality and Tourism Management - Autonomous Region in Muslim Mindanao, Philippines

    June 2010 - April 2015


  • English
    Full professional


  • Customer servie
  • Excellent computer skills
  • Good attention to detail
  • Microsoft Office
  • Micros PMS
  • multitasking strengths
  • Opera PMS
  • Organizational skills
  • Verbal and written communication
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