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I am Criza Mae Prospero conferred the degree of Bachelor of Science in Tourism on 2015. I have 3 years experience working in Customer Service and Hospitality industry. I am looking for a position that is suitable for my years of experience and enable me to grow professionally and personally. I am committed to excellence and service
One&Only; The Palm - The Palm Jumeirah, Dubai, United Arab EmiratesReservationsOctober 2016 - Now · 2 years and 4 months
Managed and closed reservation calls and emails to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Technical Sales Agent
Convergys Philippines - Bagumbayan, Quezon City, PhilippinesCustomer ServiceAugust 2015 - September 2016 · 1 year and 2 months
Responsible on providing solutions for Microsoft products technical issues Selling Microsoft products to customers via live chat, emails or telephone calls.
Bachelor of Science in Tourism
Mindanao State University - Hospitality and Tourism Management - Autonomous Region in Muslim Mindanao, PhilippinesJune 2010 - April 2015
- Customer servie
- Excellent computer skills
- Good attention to detail
- Microsoft Office
- Micros PMS
- multitasking strengths
- Opera PMS
- Organizational skills
- Verbal and written communication