Cyrene Cuerda

Cyrene Cuerda

Duty Manager at Premier Inn Doha Hotel
Lives in Doha, Qatar
over 6 months ago

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Experience

  • Duty Manager

    Premier Inn Doha Hotel - Doha, Qatar

    Front Office reception
    December 2016 - Now · 2 years and 1 month

    • Responsible to assist in the smooth and efficient running of the Front Office Department. • Follow up with guest regarding satisfaction with guest-related issues and assist staff with expediting problem payments. • Collaborating with the Marketing Manager and internal teams on marketing strategy. • Providing administrative support to the marketing and sales team. • Maintaining a marketing database. • Promoting products and services during events. • Responsible for ensuring accuracy in information and proofreading.

  • Receptionist

    Safir Hotel - Lusail, Qatar

    Front Office reception
    December 2011 - January 2013 · 1 year and 2 months

Education

  • Bachelor's Degree

    Foundation University - Dumaguete, Philippines

    June 2006 - March 2010

    I studied computer Secretarial and has 4-5 years experience in Customer Service, currently working as a hotel receptionist at Premier Inn Qatar.

Languages

  • English
    Native or fluent
    100%

Skills

  • Customer driven
  • Customer Service Skils
  • Duty manager
  • Ms offfice/Excel
  • Opera PMS
  • Problem solving
  • SABER
  • Strong interpersonal
  • Well-organized
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
SHADY BANYATA
Night Manager at Swiss-Belhotel International
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
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