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Premier Inn Doha Hotel - Doha, QatarFront Office receptionDecember 2016 - Now · 2 years and 1 month
• Responsible to assist in the smooth and efficient running of the Front Office Department. • Follow up with guest regarding satisfaction with guest-related issues and assist staff with expediting problem payments. • Collaborating with the Marketing Manager and internal teams on marketing strategy. • Providing administrative support to the marketing and sales team. • Maintaining a marketing database. • Promoting products and services during events. • Responsible for ensuring accuracy in information and proofreading.
Safir Hotel - Lusail, QatarFront Office receptionDecember 2011 - January 2013 · 1 year and 2 months
Foundation University - Dumaguete, PhilippinesJune 2006 - March 2010
I studied computer Secretarial and has 4-5 years experience in Customer Service, currently working as a hotel receptionist at Premier Inn Qatar.
EnglishNative or fluent100%
- Customer driven
- Customer Service Skils
- Duty manager
- Ms offfice/Excel
- Opera PMS
- Problem solving
- Strong interpersonal