Dai Ho

Dai Ho

Student from GBSB Global Business School - Master in Tourism and Hospitality Management
Lives in Madrid, Spain

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About me

Since I had discovered my dream was pursuing a career pathway in the hospitality industry, I wanted to extend my skills into promoting Vietnam tourism with a global perspective as well as my career path. As a travel lover and a creative person, I constantly try to update on breaking travel news and trending current events which allow me to catch up with the latest industry forecasts.


1 year and 5 months

  • Front Desk Receptionist

    VyDa Backpackers Hostel - Ho Chi Minh City, Vietnam

    Front Office reception
    January 2019 - March 2019 · 3 months

    • Welcoming international guests with pleasant atmosphere • Answering enquiries on telephone, email, Facebook and Booking.com • Operating the pick-up and drop-off airport service • Offering tour packages and entertainment activities • Persuading guests to take better rooms and stay longer

  • Online hotel booking supporter

    Tourism Department of Ho Chi Minh City - Ho Chi Minh City, Vietnam

    August 2017 - September 2017 · 2 months

    • Arranging accommodation service for over 1000 international travel buyers • Providing special requests to international guests • Classifying and adjusting the type of room • Dealing contract and updating information with suppliers and partners (local hotels)

  • Check-in Coordinator

    Yan Beatfest - Ho Chi Minh City, Vietnam

    June 2017 - June 2017 · 1 month

    • Assuming the role of Ticket Taker and welcoming guests. • Setting up entranceway based on the types of ticket. • Informing useful information to event-goers. • Ensuring the event entranceway is clean and organized. • Ensuring excellent levels of customer service.

  • Tour Operator Representative

    Saigon Free Walking Tours - Ho Chi Minh City, Vietnam

    August 2015 - June 2016 · 11 months

    • Developing the specialist knowledge of each area of tour packages • Training and building a passionate workplace for volunteer tour guides • Preparing the tour routes for the top destinations • Customizing tour packages to accommodate the expectations of individual guests • Dealing with any last-minute bookings, cancelations and emergencies


Currently studying


2 languages

  • English

    Native or fluent

  • Chinese

    Limited working

Personal information


  • Vietnamese

Date of birth

February 17th 1995


6 skills

  • Communicaton
  • Customer Focused
  • Event design
  • Event set up
  • Teamwork
  • Tour Guiding
Truong Thang Phu
Student from GBSB Global Business School - Master in Tourism and Hospitality Management
Other members
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