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About me
High-performing and passionate with 10 years of experience in the Hospitality Industry; Superior interpersonal skills with cultural diversity; Business owner mentality; Driven increase revenue and customer satisfaction; Focused on external and internal customer service; Excellent Communication Skills.
Experience
5 years and 7 months
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Sales Coordinator -Catering & Boutique
Lilou Artisan Patisserie ( Al Ghalia Co. W.L.L) - Manama, Bahrain
SalesMarch 2015 - March 2019 · 4 years and 2 months• Negotiated contracts with clients, venues and vendors to ensure maximum profit • Delivering Catering services to clients (Corporate/Government/Private segments) in a seamless & flawless manner. • Work with management and other heads of department at all times and assists in carrying out special requirements and duties necessary in adding to the guests’ general comfort and well-being. • Study requirements of all booked banquet and functions to familiarized and ascertain the possibility of selling additional facilities, to produce extra revenue. • Established positive rapport with clientele in order to maintain long-term relationships and promote repeat business. • Sets buffet tables with food, beverage and service items according to pre-established standards. • Resolved guest issues regarding catering matters.
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Telephone Operator
Lilou Artisan Patisserie - Manama, Bahrain
Telephone OperatorSeptember 2012 - February 2014 · 1 year and 6 months
Education
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Bachelor
Lyceum of the Philippines University, Manila Campus – Manila, NCR Philippines - Manila, Philippines
March 2005 - March 2009Bachelor of Science in Hotel and Restaurant Management with Specialization in Cruise Line Management
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Philippine
Skills
8 skills
- Adaptability&flexibility;
- Coaching, motivating, training and team working
- Excellent communication skill
- Leadership skill
- Problem Solving and Decision Making
- Sales Expert
- Supervisory Skills
- Time management
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