Daisy Tucci

Daisy Tucci

Director of Sales at Hilton Molino Stucky Venice
Lives in Venice, Italy
over 6 months ago

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Key strengths: 9 years of International Hospitality Sales experience (4*, 5* and luxury) / strong Customers relationship focus / International MICE and LEISURE expertise (US and EMEA) / Resilience and competitive approach to achieve targets / Open mentality with always a positive Can Do attitude / Team Leader and Motivator with a Passion for Hospitality and Customer Service.

Experience

  • Director of Sales

    Hilton Molino Stucky Venice - Venice, Italy

    Sales & Marketing
    April 2015 - Now

    5 star 379 rooms 2500 m2 conference space 4 restaurants and Skyline Rooftop Bar Fitness & Spa Rooftop Swimming Pool *Awarded Europe's & Italy's Leading Conference Hotel - Responsible for coaching and management of on-property sales team consisting of 3 sales managers and 1 coordinator in the business development department. - Responsible for setting sales strategies in all segments, in collaboration with Revenue Manager. - Responsible for driving MICE market from US while overlooking actions and results of other markets of team Sales Managers. - IBT, MICE and LEI account management with focused revenue driven strategies, applicable contract handling. - Daily, weekly and monthly participation to Business Development Meetings to assist in pricing strategy and initiation of creative sales actions, based on market developments. - Organise and attend sales calls, educational weekends, client entertainment events, industry trade shows and forums.

  • Asst. Director of Sales

    Hilton Athens - Athens, Greece

    Sales & Marketing
    January 2013 - April 2015

    5 Star 506 Rooms 6000 m2 meeting space 3 Restaurants Rooftop Galaxy Bar Fitness and Spa 2 swimming pools *Awarded Greece's Leading Business Hotel • Responsible for MICE, Leisure & IBT segments of markets UK, Benelux, France, Germany and UAE. • Supportive in building the sales plan by including sales targets based on market analysis. • Developing and designing attractive offers and packages for MICE contacts and travel agents. • Sales activity plans, SWOT analyses, BFM meetings, BD meetings, SAP reporting. • Monitoring and analysing sales results for respective markets. • Expanding database and managing contacts, carry out account prospection. • Implementation of new leisure strategy, pricing and contracting. • Managing all leisure contracting for the hotel in accordance with current business and price strategy. • Contracting and implementation of potential MICE online marketing and booking tools. • Monitoring offers, options and discounts for repeat bookings for groups, congresses and seminars. • Sales Trips to managed and non-managed accounts, with ISO support or independently: Benelux, France, Switzerland, UK, Germany, Russia, Dubai, Egypt incl IMEX, EIBTM, ITB. WTM, ETOA. • Research project on Associations market to drive associations large-scale event leads for the hotel. • Creation and implementation of the Greek EU Presidency 2014 sales project (MICE and IBT). • Conducting site inspections, entertainment, fam trips and client events. • Presentations to C&E departments on market needs and developments to improve customer focused selling. • Reporting to DOS, DBD, GM. • Replacing DOS when absent, supervision of a team with 3 persons. Achievements: - 138 new leisure contracts signed for 2014 - New FIT and GT rate strategy set for 2014 - 7 new Cruise & GT contracts signed for 2014 - MICE database expanded with 5500 new contacts - Associations database created with 220 live associations contacts - Greek EU Presidency 2014 sales project: ROI 1778RN / 236K DEF in 2014 - Leisure production (IW+GT) 2014 VS 2013 : +50%

  • Cluster Sales Manager

    Hilton Cluster Belgium - Brussels, Belgium

    Sales & Marketing
    September 2009 - December 2012

    HILTON BELGIUM CLUSTER 4 Properties: Hilton Brussels, Conrad Brussels, Hilton Brussels City and Hilton Antwerp 1300 bedrooms +15000m2 of meeting space • Responsible for MICE & Leisure segments. • Reporting to DOS and RDOS. • Markets: EU & US for MICE and leisure (US luxury markets, Virtuoso). • Action Plan, market research and SWOT analyses. • Leisure & MICE strategy, contracting, target control. • Sales trips, Roadshows, Exhibitions participation. • Organization of Sales blitz, sales calls, networking events. • Fam Trips and client events organisation. • Managing the department so that Team Members adhere to the implemented strategy while DOS absent.

  • MICE Sales Agent

    Hilton Malta - Saint Julian's, Malta

    Sales & Marketing
    April 2008 - August 2009

    5 Star 411 Bedrooms 8000m2 of meeting space 4 Restaurants Fitness and Spa 4 swimming pools *Awarded Malta's Leading Business Hotel • Lead prospection, proposal creation, follow-up, conversion drive and contracting. • Site inspections, FAM trips, client -entertainment.

Education

  • Bachelor Hotel Management & Tourism

    Erasmushogeschool Brussel - Anderlecht, Belgium

    September 2003 - September 2006

    Bachelor Degree - completed with distinction

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Dutch
    Native or fluent
    100%
  • Italian
    Professional working
    60%

Skills

  •  Awarded 2014 Sales Team of the Year – O&O EMEA
  •  Nominated 2016 Sales Person of the Year MICE –
Connections
Morris Lorusso
Sr. Industry Team Manager Southern Europe en Hosco
Rajesh Ale
Chef at Hilton Hotels & Resorts
MARIE CRIS BACUS
RECREATIONAL STAFF at Starwood Hotels & Resorts Worldwide, Inc.
View 4 connections
Following
METRO Cash & Carry
Düsseldorf, Germany
Novum Group Hotels
Sankt Georg, Hamburg, Germany
Other members
Daisy Tucci
Venice, Italy
Nathalie Baeb
Rome, Italy
Stijn Van Bleyenbergh
Luxembourg City, Luxembourg
Salvatore Luigi D'Amelio
San Benedetto del Tronto, Italy
Orilie Meyten
Anderlecht, Belgium
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