Dakshina Ekanayake

Dakshina Ekanayake

IT Assistant at Horizon College International
Lives in Dubai, United Arab Emirates
over 6 months ago

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A bright, talented and ambitious IT professional with over 3 years of experience and strong technical background who possesses self-discipline and the ability to work with the minimal supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure the quality solutions meet business objectives within the given time frame.

Experience

  • IT Assistant

    Horizon College International - Colombo, Sri Lanka

    IT
    January 2017 - September 2018 · 1 year and 9 months

    * Setting up hardware, installing, configuring software and drivers. * Provided support functions for Windows 7-10/Office 2013/office 365, Windows Server/ Backup products/Anti-Virus products/DNS/DHCP, TCP/IP, Ethernet, and wireless router. * Troubleshooting and resolving system related issues of all the PC's, NUC's, laptops (180 Nos.) and mobile devices. * Designing and installing computer network connections and cabling.­­­­­­­­­­­­ * Provided system support for ICT practical Edexcel examination & Horizon College term test. * Installation and maintenance of school CCTV & telephone system. * Worked closely with software suppliers to resolve operational issues. * Gained experience of handling a wide and varied client base including branch network. * Provide technical support guidance for general use of computers. * Designed leaflets, flyers, business cards, certificates & Banners.

  • IT & biomedical assistant

    Pannipitiya private hospital - Colombo, Sri Lanka

    IT
    February 2016 - September 2016 · 8 months

    * Diagnosis & resolving of desktop, applications, networking and infrastructure issues. * Provided 1st/2nd line support to users. * Installation and support of telecommunication equipment. * Designed and Inspect LAN infrastructure and fix minor or major problems/bugs. * Installed and maintained of hospital CCTV system. * Maintained the attendance system (Finger print). * Maintained system backups and project work. * Developed a POS software for the hospital billing system. * Designed leaflets, flyers, visiting cards, certificates & Banners. * Demonstrated knowledge on purchasing of medical gasses, new medical devices and equipment related to Biomedical section.

Languages

  • English
    Native or fluent
    100%

Skills

  • Can-do attitude
  • CCTV camera
  • Graphic design
  • Hardware and networking
  • Hardworking
  • Problemsolving
  • Teamwork
Following
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
Cosmopolitan Hotel Dubai
Dubai, United Arab Emirates
Two Seasons Hotel & Apartments
Dubai, United Arab Emirates
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