Join Hosco and view Dan Alexandru's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
I am a very ambitious hospitality graduate, with great skills and knowledge gained and developed further during the years spent in University. I possess the required communication skills and flair to satisfy guest’s needs and exceed their expectations.
Having studied all the relevant courses as a student, and gaining all the necessary experience during my internships, I consider that I am ready for a new challenge.
Marriott Circulo Gran Via Autograph Collection - Madrid, SpainFront Office receptionApril 2017 - Now · 1 year and 9 months
Proficient in efficiently handling nightly audit functions while managing diverse front desk and guest service area. Expertise in various accounting software with high customer service skills. Constantly trying to create the perfect guest experience. Adept at monitoring customer satisfaction metrics, working with my colleagues to improve customer service and developing new ways to enhance customer service.
Assistant Operations Manager
Hilton London Gatwick - London, United KingdomEventsSeptember 2015 - February 2017 · 1 year and 6 months
•communicating daily with the management team, planning work schedules and checking client requirements; •dealing with customer complaints, comments and enquiries; •ensuring all events run smoothly; •managing budgets and financial plans; •taking responsibility for the recruitment, training, organisation and monitoring of staff; •supervising maintenance, supplies and equipment; •achieving profit targets; •taking responsibility for the sales and marketing of the conference centre, including pricing, promotions and promotional materials, image and brand and profile; •leading by example in maintaining service standards; •applying current legal and in-house HR procedures to ensure the retention of good staff and the provision of high-quality services; •researching markets to identify new business; •negotiating with external service providers and suppliers as required; •purchasing equipment necessary for the conference centre to operate; •ensuring compliance with health and safety, licensing laws and other legal re
Hyatt International - Washington, DC, United StatesF&B otherApril 2014 - April 2015 · 1 year and 1 month
• Providing the standards of company and a perfect flow of the service • Attention to details and special requests in all of the departments at the same service • Working in a team and supporting my team colleagues in order to maximize guest satisfaction • Dinner service and completing duties off a closing the restaurant
SC.Porona.SRl - Brașov, RomaniaOtherJune 2013 - October 2013 · 5 months
- responsible for the whole unit - hiring staff - staff training, - implementing new drinks - new menu - bar purchasing -reservations as well organizing events.
Marketing Consultant /Manager
SC. MedImpex.SRl - Cluj-Napoca, RomaniaOtherOctober 2012 - December 2012 · 3 months
Duties: - Developing and promoting the restaurant - Improving service and implementing standards - Organizing events, - Staff training and supervision.
Gran Melia Resort & Luxury Villas Daios Cove - Athens, GreeceOtherApril 2012 - September 2012 · 6 months
Duties: - Meeting and seating guests - Menu presentation, recommendations and suggestive selling of menu items - Reservations - Order taking and food and beverages service - Restaurant setup during breakfast/ lunch/ dinner - Staff training.
Park Hyatt Washington DC - Washington, DC, United StatesOtherAugust 2010 - August 2011 · 1 year and 1 month
Duties: - Restaurant setup during breakfast/ lunch/ dinner - Breakfast buffet service - A la carte food and beverages service - Staff training and coordination of server assistants - Handeling groups and large parties - Assisting VIP's - Restaurant breakdown at closing time.
Instituto Salud Madrid - Madrid, SpainOtherMay 2009 - October 2009 · 6 months
Duties: - Ensuring safety around the pool area - Swimming instructor.
SC.CompaniadeMedia.SA - Cluj-Napoca, RomaniaOtherSeptember 2007 - November 2008 · 1 year and 3 months
Duties: - Developing advertising campaigns - Conducting research and identifying clients' needs - Expanding on current campaigns - Developing election campaign - Coordinating and checking the campaign developments - Conducting presentations to potential clients - Signing new clients.
BA International Hotel Business Management
The Hollings Faculty at the Manchester Metropolitan University - Manchester, United KingdomOctober 2008 - June 2013
RomanianNative or fluent100%
SpanishNative or fluent100%