Dana Nurbekova

Dana Nurbekova

Hostess,Outlet Sales Leader at IHG. InterContinental Dubai Festival City
Lives in Dubai, United Arab Emirates
over 6 months ago

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Hi,

In my most recent role I worked as part of a team and demonstrated excellent standards of performance. I have worked in a variety of roles where I have been driven to produce high quality work.
In addition, I have strong desire and experience to learn and am eager to return which provides a variety of work and is personally challenging. If presented with the opportunity, I would like to show you how I would make a significant contribution to your team.
I would appreciate the opportunity to attend for interview as I believe that I would be an asset to your company, which I know has an expectation reputation . I can be contacted on +971581760585 or nurbekovadana90gmail.com at any time.

Dana

Experience

  • Hostess,Outlet Sales Leader

    IHG. InterContinental Dubai Festival City - Dubai, United Arab Emirates

    F&B service
    February 2018 - Now · 10 months

    • Greet incoming and departing Guests warmly with a genuine smile and eye contact, present menus • Look for opportunity to increase data collection and enhance database • Working with marketing communications to create and maximize tools for data collection - e.g. bounce back cards • Working with marketing communications to create tool to help solicit more reviews e.g. review cards, review prompt letters

  • Food and Beverage Attendant

    Hershey Entertainment & Resorts Company - U.S. Air Force Academy, CO, United States

    F&B service
    May 2017 - August 2017 · 4 months

    Operate a cash register and make correct change Work as a team in a food stand and work independently at a food stand Provide excellent guests service to guests visiting Hersheypark

  • Accountant

    LLP Kassir - Kazachstan, Kazakhstan

    Finance/Accounting
    September 2015 - September 2016 · 1 year and 1 month

    • Organization of state purchases by way of request quotation • Incoming and outgoing cash transactions • Travel expenses • Making expense reports • Incoming and outcoming payment orders • Inventory • Work with the cash register.

  • Sales Manager

    LLP Asia Education - Kazachstan, Kazakhstan

    Sales & Marketing
    May 2015 - April 2017 · 1 year and 12 months

    • Search and attracting new customers (processing incoming requests, an active search for clients, negotiations, contracts) • Developing and building a lead generation plan, meeting or exceeding monthly or annual targets. • Participating fully in training sessions, meetings, skill building and professional development classes. • Cooperating with Accounts manager and Sales Supervisor to determine essential strategic approaches for sales. • Supporting the reseller communication channel throughout the sales interval • Attending sales group meetings concerning sales targets or forecasts, reporting on market situation. • Capturing of accurate and complete information in Customer Relationship Management system (CRM).

  • Cashier

    LLP Kassir - Kazachstan, Kazakhstan

    Finance/Accounting
    September 2013 - September 2014 · 1 year and 1 month

    • Handle cash transactions with customers • Scan goods and collect payments • Issue receipts, refunds, change or tickets • Resolve customers complaints, guide them and provide relevant information

  • Waitress

    IHG - InterContinental Hotels Group - Kazachstan, Kazakhstan

    F&B service
    May 2012 - January 2013 · 9 months

    ● Hosting guests & making them feel welcomed; ● Providing the menu, advising on the Chef’s dishes & new items or changes in the menu, describing the dishes features; ● Taking the food & beverages order from the guests, trying to up sell additional dishes; Punch the order in the MICROS making sure to enter the special requirements of the guest while ordering the food; Issuing receipt, accepting payment, suggestions & complaints; ● Cleaning and serving as per IHG internal standards & etiquette.

Education

  • Master

    Caspian University - Almaty, Kazakhstan

    September 2016 - May 2018

    I studied management.

  • Bachelor

    Ablai khan Kazakh University of International Relations and World Languages - Almaty, Kazakhstan

    September 2010 - May 2013

    Economics

Languages

  • English
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • Kazakh
    Native or fluent
    100%
  • Turkish
    Limited working
    40%
Connections
Sameh El shafei
Restaurant Manager at IHG - InterContinental Hotels Group
Following
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Amsterdam-West, Amsterdam, Netherlands
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