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Tourism & Hospitality is my passion!
As a current student of the Bacharel Degree in Tourism Management at Estoril Higher Institute for Hotel and Tourism Studies (EQF level 6), and already with a Tourism course (EQF level 4) I have always studied how to provide an excellent guest experience. These skills were utilized during my internships: the first in the Food & Beverage department and the second one in the Reception/Front Office. I am currently doing an internship on the Groups, Conferences & Events and Sales department at DoubleTree by Hilton Lisbon, as well.
I have even participated in several events, such as volunteer work at BTL (Lisbon International Tourism Exhibition) in the AHP (a Portuguese Hotel Association) stand, this event is the biggest tourism event in Portugal and attracts more than 75000 visitors every year; reception and accompaniment of Portuguese VIP people, like the ex-prime minister; as well as tour guide in the Coworking Europe Conference 2014.
I am creative, loyal, able to work well under pressure, and pleasant in dealing with people.
I also bring to the table strong computer proficiencies in MS Office, NewHotel, Opera, Delphi, Amadeus and Galileo.
Commercial / GC&E Sales Trainee
DoubleTree by Hilton Lisbon - Lisbon, PortugalSales & MarketingJuly 2018 - December 2018 · 6 months
Front Office Trainee
TRYP by Wyndham Lisboa Aeroporto Hotel - Lisbon, PortugalFront Office receptionJune 2015 - August 2015 · 3 months
Food and Beverage Trainee
Hotel Roma - Lisbon, PortugalF&B otherJuly 2014 - August 2014 · 2 months
Management of Tourism Companies
ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, PortugalSeptember 2015 - November 2018
Escola Profissional Agostinho Roseta - Lisbon, PortugalAugust 2012 - July 2015
PortugueseNative or fluent100%
- Able to deal with stress
- Event organizing
- self organized
- Time management