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Experience
8 years and 11 months
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Hotel General Manager
Hótel Kría - Vik, Iceland
ManagementOctober 2018 - Now · 5 years and 6 months• Oversee all hotel and restaurant activities, including hiring and firing, supervising employees, and training staff of more than 30 employees in this new 72 room hotel. • Improved guest ratings to place the hotel in top 4 of best hotels on the South Coast of Iceland. • Increased restaurant sales drastically by implementing new marketing strategies.
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Operations Manager
City Park Hotel - Reykjavík, Iceland
Room Division ManagementJune 2016 - August 2018 · 2 years and 3 monthsIn charge of the operational success of this 57 room hotel. • Project managing the pre-opening. • Market analyst - Market research with regards to price comparisons and competitor analysis. • Maximizing sales through revenue management. • Day-to-day staff supervision and administrative support. • HR - Employing manpower for the entire hotel. • Payroll management, scheduling, reports, and inventory. • Since opening have maintained a steady increase in positive guest reviews
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Management Trainee
The Sanctuary at Kiawah Island Golf Resort - Kiawah Island, SC, United States
LogisticsMay 2015 - February 2016 · 10 months• Worked Directly with the Director of Rooms to Establish, Develop and Optimize a new International Management Trainee program to the hotel. • Mentored by the Director of Rooms. • Personally shopped by the annual Forbes Inspector, scored 100% (Avg. 5-star performance: 91.03%). • Worked with management and in operations in all departments of the rooms division: Communications (PBX), Front Desk, Club Lounge, Reservations & Housekeeping.
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Guest Services Intern
The Ritz-Carlton Wolfsburg - Wolfsburg, Germany
Guest RelationsMay 2014 - August 2014 · 4 months• Provided sincere care and comfort to both German and International guests. • Obtained international luxury hotel experience. • Created genuine relationships with regular and return guests. • Regularly dealt with high net worth guests.
Education
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Bachelor of International Business in Hotel and Tourism Management
César Ritz Colleges Switzerland [ SEG ] - Switzerland
August 2012 - March 2015• Member of ‘Eta Sigma Delta’ International Hospitality Student Honor Society. • Completed numerous projects within a multi-ethnic student team; cross-cultural work experience. Projects ‘Ritz Airlines’ Banquet and Fundraising Events An extravagant themed event hosted for 100 guests. As the Logistics Manager I, with the support of my team, oversaw: • Liaising with suppliers to make certain all elements are catered for. • Pre- and on-the-day setup and organization of decorations and equipment. • Preparation and setup of all audio and visual material and equipment. • Execution of the event, ensuring guest satisfaction. César Ritz Business Plan Competition, 2nd place. • Lead a team of 5 in creating and presenting a full Business Plan. • Together with my team creating a Marketing-, Operational- and Financial Plan. • Personally, handled all financials, including 5-year balance sheet, income statement and cash flow. • Creating and presenting a pitch to investors. Washington State University International Business Plan Competition • Our team was chosen to represent César Ritz Colleges in Washington State, U.S. • Final round honorary mention.
Languages
4 languages
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Danish
Native or fluent
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English
Native or fluent
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Icelandic
Native or fluent
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German
Limited working
Personal information
Nationalities
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Icelandic
Work Permits
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European Union
Date of birth
November 30th 1990
Skills
8 skills
- Analytical skils
- Attention to detail
- Cross-cultural
- Good with numbers
- Hotels
- Operations Management
- Presentation Skill
- Quick learner
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