Daniel Moreno Garcia

Daniel Moreno Garcia

Future Leader at IHG - InterContinental Hotels Group
Lives in Newcastle upon Tyne, United Kingdom
over 6 months ago

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I am passionate hotelier professional, always striving to give the best of myself, and improve with every challenge I face. Positive thinking and being open-minded, along with a cohesive teamwork are for me, key to a successful working performance. I am willing to take any opportunities that could help me into becoming a better professional.

Experience

  • Future Leader

    IHG - InterContinental Hotels Group - Newcastle upon Tyne, United Kingdom

    Administration & General
    September 2018 - Now · 4 months

    (Assistant Front Office Manager & Duty Manager)  Monitoring the performance of the Reception,  Receiving guests at check-in and check-out as well as attending guests’ necessities.  Performing as Manager on Duty on a weekly basis.

  • Front Office Supervisor

    7 Pines Resort Ibiza (Opening 2018) - Ibiza, Spain

    Front Office reception
    April 2018 - September 2018 · 6 months

    Monitoring the performance of the Reception, Guest Relations & Concierge Departments.  Creating and establishing all departmental procedures of a fully functional front office.  Creating and implementing full arrangement of SOP’s for Front Office.  Training and coaching team to a new working environment.  Organizing Front Office, ROTA.  Night auditing when required.

  • Management Cross Trainee

    Almanac Barcelona - Barcelona, Spain

    Administration & General
    August 2017 - March 2018 · 8 months

    Housekeeping Supervisor –  Overseeing duties performed by the housekeeping team.  Managing and encompassing the team.  Time and schedules management. Revenue & Ecommerce Manager –  Maximization of hotel’s revenue given a RevPAR & GOPPAR perspective.  Creating forecasts & defining pricing strategies.  Supporting and monitoring the Reservations Department.  In collaboration of the Sales Department, developing profitable distribution channels. Rooms Division Supervisor–  Monitoring the performance of the Reception & Concierge Departments.  Ensuring that the quality of service is up to the standards.  Managing rooms status, alongside with the Housekeeping Department.

  • Receptionist

    Port Aventura S.A.U. - Barcelona, Spain

    Front Office reception
    May 2015 - October 2017 · 2 years and 6 months

    • Receiving guests at check-in and attending guests’ necessities as Guest Service Agent. • In charge of instructing new employees and assist them during their firsts performances as new employees. • Great opportunity to cope with pressure due to increased work volume. • Developed adaptability to work in different hotels and their singular “modus operandi”. • Increased appreciation at the concept of teamwork in order to overcome any given setback.

  • Receptionist

    HOLIDAY INN EXPRESS: SANT CUGAT - Barcelona, Spain

    Front Office reception
    April 2013 - April 2014 · 1 year and 1 month

    • Receiving guests at check-in and attending guests’ necessities as Guest Service Agent. • Learned to be resolutive due to being an intersectoral hotel. • Operating as Guest Service Agent allowed me to a special taste to assists guests and procure their well-being.

Education

  • Intl. Master Hospitality Management & Tourism

    EADA - Barcelona, Spain

    September 2016 - July 2017

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • German
    Native or fluent
    100%

Skills

  • Amadeus GDS
  • Back Office
  • Concierge
  • Front Desk Supervisor
  • Front Office
  • Hotel Revenue Management
  • Housekeeping supervisor
  • Micros Opera
  • Office Pack
  • Reception
  • Results Driven
  • Team Management
  • Teamwork
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Marc Borrell
Resident Manager of Luxury Boutique Hotel @Cerf Island Resort & Spa Seychelles | Official Winner of ‘World Luxury Hotel Award’ - 2018 en Cerf Resort Seychelles
View 15 connections
Following
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