Daniela Costa

Daniela Costa

Empregada de Mesa at Hotel Victor Hugo
Lives in Vila do Conde, Portugal

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Experience

16 years

  • Empregada de Mesa

    Hotel Victor Hugo - Vianden, Luxembourg

    F&B service
    January 2007 - Now · 16 years

    Todas as tarefas inerentes à função de empregada de Mesa; Ocasionalmente realização da função de recepcionista;

  • Voluntariado

    Farofa Loca Hostel; Mandala Hostel - Brazil, IN, United States

    Reception
    February 2020 - June 2020 · 5 months

  • Rececionista & Concierge

    Exmo Hotel - Porto, Portugal

    Reception
    May 2019 - January 2020 · 9 months

  • Rececionista/WIN/Manager

    STAY HOTELS - Porto, Portugal

    Reception
    April 2017 - May 2019 · 2 years and 2 months

    Operação de Reservas da Unidade Hoteleira; Check-In e Check-Out dos clientes; Sistema Operativo Protel; Serviço e atendimento geral a clientes; Funções de night auditor; Responsável pela gestão de todo o stock do hotel - produtos para restauração (bar e pequeno-almoço), amenities e produtos de manutenção através do Software Navision, procedendo à realização das respectivas encomendas necessárias e à sua recepção; Realização de inventário de acordo com os procedimentos administrativos e financeiros; Exercicio de funções de Responsável de Hotel/Director de Hotel do STAY HOTEL GUIMARAES CENTRO de 09/03/2018 a 01/06/2018.

  • Rececionista

    Hotel Santana & Spa - Vila do Conde, Portugal

    Reception
    July 2015 - January 2017 · 1 year and 7 months

    Atendimento presencial e telefónico; Gestão e Realização de Reservas; Realização de Check-ins e Check-outs; Sistema Operativo NewHotel; Verificação de todas as saídas e entradas do dia; Realização de Stop Sales; Gestão dos comentários dos Hóspedes nas extranets; Gestão de todos os vouchers e talonários; Esporadicamente verificação das comissões da booking.com;

  • Rececionista

    Hotel Casa São Nuno**

    Reception
    January 2013 - October 2014 · 1 year and 10 months

    Atendimento presencial e telefónico; Agendamento de reservas de grupos e de particulares(sobretudo do mercado espanhol e alemão) ; Realização de check-in e check-out e facturação; Sistema Operativo PentHotel.

Education

  • Licenciatura em Turismo

    ESTM - Peniche, Portugal

    September 2008 - June 2011

  • Tourism

    Escola Superior de Turismo e Tecnologia do Mar

    September 2008 - June 2011

Languages

5 languages

  • Portuguese

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

  • German

    Professional working

  • French

    Limited working

Personal information

Nationalities

  • Portuguese

Date of birth

September 09th 1989

Driving License

Yes

Connections
ARVIND PANCHAL
Network Administrator at Wafra Group of Compaines
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Diogo Pinto
Bar Manager at Torel Palace Porto
View 18 connections
Following
Pestana Hotel Group Europe ACCOR
ACCOR
Issy-les-Moulineaux, France
InterContinental Ljubljana
Other members
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Vancouver, Canada
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Mehedi Hasan
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