Daniela Vergara Galan

Daniela Vergara Galan

Events and Content Assistant at Aparto Student Residences
Lives in Dublin, Ireland

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About me

I am a third-year International Hospitality Management student who is highly
motivated, persevering, and interculturally aware. I am passionate about delivering
quality service to guests. I am particularly interested in Marketing, Revenue
Management and Finance.

Experience

2 years and 10 months

  • Events and Content Assistant

    Aparto Student Residences - Dublin, Ireland

    Events
    September 2020 - Now · 1 year and 3 months

    • Managing social media platforms and residence blogs • Facilitating the integration of students into the residence and the local community • Fielding inquiries and handling concerns • Taking promotional pictures for use by the Marketing team • Planning and promoting events • Managing event budgets

  • Conference and Banqueting Associate

    The Westin Hotel Dublin - Dublin, Ireland

    Events
    October 2018 - January 2020 · 1 year and 4 months

    • Setting up conference and banqueting rooms and making sure company standards are maintained • Taking food orders from guests while paying special attention to any allergies and intolerances • Working with other team members to deliver excellent and tailored customer service • Managing the cloakroom during events

  • Reception Intern

    Hotel del Angel - Apizaco, Mexico

    Reception
    June 2018 - July 2018 · 2 months

    • Meeting and greeting guests in a kind and friendly manner • Making reservations using Amadeus Opera Property Management System • Checking in and checking out guests • Exchanging currency and handling card and cash payments • Answering guests’ queries via telephone, e-mail and face-to-face • Working with other departments-e.g. housekeeping-to ensure excellence in guest experience • Where possible, communicating with guests in their native language (English, Spanish or French)

Education

Currently studying

  • BS (Hons) International Hospitality Management

    Technological University Dublin (TU Dublin) [ HSD ] - Dublin, Ireland

    September 2018 - Now

    • Introduction to Marketing • Revenue Management • Financial Accounting for the Hospitality Sector • Management Accounting for Hospitality • French language • among others

  • Erasmus

    Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management - Helsinki, Finland

    January 2020 - June 2020

    • E-business in Tourism and Hospitality • Pricing and Revenue Management • Developing Intercultural Competence • Research and Innovation Methods • Understanding Human Behavior in Hospitality

  • French language and culture studies

    Institut Catolique de Paris - Paris, France

    September 2017 - June 2018

    • French Language in Business • Tourism and French cuisine • French grammar B2 • Introduction to Journalism • Fashion and design.

  • International Baccalaureate Bilingual Diploma English/ Spanish

    Ecole Internationale Bilingue Victor Hugo School

    September 2015 - June 2017

    • English Literature • Spanish Language and Literature • French • History • Theory of Knowledge • Mathematics • Biology

Languages

3 languages

  • English

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Mexican

Date of birth

April 20th 1998

Skills

16 skills

  • Conflict Resolution
  • Cooperation
  • Easily Adaptable
  • Empathy
  • English
  • intercultural awareness
  • Intermediate French
  • Perseverance
  • Pressure handling
  • Public Speaking
  • Responsible
  • Social Media
  • Spanish
  • Team work
  • Time management
  • Work Ethic
Following
Hosco
Geneva, Switzerland
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