Danila Delle Foglie

Danila Delle Foglie

Receptionist at Hotel Promenade 4*s
Lives in Chieti, Italy
over 6 months ago

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My name is Danila Delle Foglie, I'm 26 and I worked over one year in Italy as Receptionist in a 4* Hotel along the Adriatic coast.
After this experience I would like to travel and work abroad in order to improve my professional skills and languages knowledge.
During my studies, related to Tourism and Foreign Languages (English and German), I had the opportunity to work in Italy and abroad (UK, Portugal, Switzerland), dealing with reservation management, reception and support for international customers. These experiences have strengthened my organizational, interpersonal and problem solving skills.
I am a friendly and reliable person, keen on helping people trying to meet their needs and satisfy their requests. I am also proactive, punctual, determined and dynamic.

Experience

  • Receptionist

    Hotel Promenade 4*s - Pescara, Italy

    Front Office reception
    June 2017 - Now

    - Checking in/out guests - Providing tips and travel information - Maintaining a positive selling approach to maximize yield in occupancy and rates - Management of bookings administrative and secretarial activities

  • Au Pair

    German Family - Z├╝rich, Switzerland

    Other
    October 2016 - March 2017

  • Booking Agent

    Bluserena spa - Pescara, Italy

    Reservations
    March 2016 - June 2016

  • Hotel Receptionist

    Oasis Hostel - Sintra, Portugal

    Front Office reception
    September 2015 - September 2015

  • Group Coordinator

    British International - London, United Kingdom

    Tourism
    July 2014 - September 2014

Education

  • Master's Degree in Tourism Management

    University of Macerata - Macerata, Italy

    January 2013 - July 2015

    High managerial skills in a travel agency or in an organization engaged in the business marketing of tourism products and services: tour operators, event organization agencies, resorts. Final degree mark: 110/110 with honours

  • Bachelor's Degree in Foreign Languages and Literatures

    University of Pescara - Pescara, Italy

    September 2010 - October 2013

    Foreign Languages and Literatures Final degree mark: 106/110

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • German
    Professional working
    60%
  • Portuguese
    Limited working
    40%
  • Spanish
    Notions
    20%

Skills

  • Available to travel
  • Efficient proactive
  • Energetic and smiling
  • Friendly and positive
  • Global traveler
  • Responsible and reliable
  • self-motivate
  • Strong hospitality
  • Well organised
  • Willing to travel
  • Work efficiently
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