Danyell Gatchalian

Danyell Gatchalian

Executive Butler at Culver Hotel
Lives in Los Angeles, CA, United States

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About me

Passionate about the hotel industry, with extensive blended experience and knowledge, gained from different categories of hotels, on Operational Excellence, Project and Program Management, Brand Loyalty and Innovation Management, in Food and Beverage Department and Rooms Division. Detail oriented and highly motivated to optimize and provide consistent, quality and luxury service. Interests include wine industry exploration, Passed the Introductory Sommelier Course Certification(Court of Master Sommeliers Americas) in October 2019. MBA student and proud scholar of Vatel USA and De La Salle – College of Saint Benilde, Philippine’s top hotel school. Exposed in highly competitive operational environments, with harnessed interpersonal, communication and organizational skills, ready to fulfill the company’s vision and objectives in achieving its business goals.

Experience

4 years and 10 months

  • Executive Butler

    Culver Hotel - Los Angeles, CA, United States

    Guest Relations
    July 2021 - Now · 2 years and 9 months

    Part of the reopening team of the four-star, historical boutique hotel in the heart of Culver city. Working directly with the Mallick sisters(Owners), the Operational Manager and other departmental heads in ensuring all operations ran smoothly during Covid-19 pandemic. Task included overseeing the restaurant operation at their sister hotel, Hotel Beverly Terrace’s Italian Restaurant, “Cafe Amici”. Worked as Restaurant Server, Front Desk Agent, Night Auditor, Guest Services Ambassador and Private Events Server. Tasks: 1. Operating Micros System for Restaurant Operations including Inventory Management and Storage Trainings on Food and Wine. 2. Auditing and confirming reservations with Roommaster, and Coordinating with online booking sites. 3. Providing quality and curated guest service for arrivals, check-ins, reservations with packages and smooth yet memorable check outs. 4. Reviewing banquet event orders and setting up artful decorations, centerpieces, napkins and tables for banquet events.

  • Restaurant Server

    Inn at Perry Cabin by Belmond - Saint Michaels, MD, United States

    F&B service
    April 2019 - October 2019 · 7 months

    4-Star Premier Resort on Maryland’s Eastern Shore with a High-End Restaurant, a Pub and a Pool bar. Worked as Banquet Server, Pub Server, Pool Bar Attendant and in Room Service as well. Tasks: 1. Placing orders and releasing checks(Micros System) 2. Setting up banquet events and checking banquet orders 3. Crafting beverage orders(coffee, non-alcoholic and alcoholic drinks) 4. Checking wine inventories, storing wines and serving it to the guests

  • Food Runner

    Stratton Mountain Resort - Vermont, IL, United States

    F&B service
    November 2018 - April 2019 · 6 months

    3-Star Ski Resort in Vermont with a Fast-Paced Village Dining, Market and Mountain Dining. Worked as Receptionist, Barista and Expediter as well. Tasks: 1. Checking reservations/walk-ins and controlling the floor when seating large volume guests 2. Crafting coffee beverages and storing pastry goods 3. Familiarizing the menu and ensuring that correct food leaves the kitchen

  • Restaurant Server

    Vatel Manila (Philippines) - Manila, Philippines

    F&B service
    April 2018 - October 2018 · 7 months

    Authentic French fine dining of 4-Star Hotel Benilde in Manila. Worked as Dispatcher as well. Tasks: 1. Taking, up-selling and inputting orders(Micros System) 2. Handling communication between kitchen and dining

  • Front Desk Assistant

    Hotel Benilde - Manila, Philippines

    Reception
    June 2017 - September 2017 · 4 months

    4-Star Hotel Benilde Maison De La Salle is 50-room property situated in the bustling area of Manila. Worked in Front Desk and Housekeeping as well. Tasks: 1. Handling guest calls and complaints 2. Preparing guest beds(traditional or duvet bedding)

  • Barista

    Andrew Cafe - Manila, Philippines

    Bar
    April 2017 - September 2017 · 6 months

    Worked as a Server as well. Tasks: 1. Setting up tables and folding napkin for events and meetings 2. Taking and crafting beverage orders

Education

  • Vatel USA - United States

    January 2021 - December 2021

  • Bachelor of Science in Hotel, Restaurant, and Institution Management Major in Hospitality Management

    De La Salle - College of Saint Benilde - School of Hotel, Restaurant and Institu

    August 2016 - March 2020

    Organizations and Position: 1. 115 batch representative, Benilde central student government 2. Public relations officer, Benilde central student government 3. Public relations associate, young hotelier’s exposition pr committee 4. Marketing associate, world class hoteliers in progress organization 5. Marketing associate, hotel restaurant and institution management society organization 6. Registration associate, hotel restaurant and institution management society organization Seminars attended: 1. Turning a transaction into a Relationship 2. Industry Hour (2017 & 2018) 3. Financial Wellness 101 4. Event Styling 101 5. Let’s talk it over 6. Power Mac Center-Education Business Group: Getting to Know 7. Wine Appreciation 8. The Power of Foreign Language in the Hospitality Industry 9. TESDA Readiness in the Hospitality Industry 10. Life of a Concierge

Languages

4 languages

  • English

    Native or fluent

  • Filipino

    Native or fluent

  • Spanish

    Notions

  • French

    Notions

Personal information

Nationalities

  • Philippine

Date of birth

June 05th 1998

Competitions & Awards

5 competitions

  • Graduating with Honors

    Honorable Mention(3.16GPA) - Manila, Philippines

    2020
  • Court of Master Sommeliers Americas

    Introductory Course and Examination Passer - Canandaigua, NY, United States

    2019
  • Plaque of Recognition

    Consistent Dean's Lister - Manila, Philippines

    2018
  • Bar Management Competition

    1st Place- Best Cocktail and Flairtending(Pair) - Manila, Philippines

    2018
  • Event Management

    Most Active Student - Manila, Philippines

    2018

Skills

9 skills

  • Administrative/Organizational
  • Cash Handling/Costing expertise
  • Certified Wine Sommelier (Introductory)
  • Computer Skills(Micros, Opera, Fidelio, Microsoft)
  • excellent interpersonal skills
  • Marketing/Promotion and Publication
  • Project/Event Management expertise
  • Proven Leadership and Team Player
  • Sales Experience.
Connections
Romain Boyer
Receptionist/Concierge at Le Château des Alpilles
Rahul Rahul
Food & Beverage Server at Hilton Hotels & Resorts
ARVIND PANCHAL
Network & Security Administrator & Cybersecurity Advisor & Ethical Hacker at Wafra Group of Compaines
View 12 connections
Following
Vatel USA
Vatel USA
United States
HRC International
HRC International
Atlanta, GA, United States
Minor Hotels Europe & Americas
Other members
Thibault Grandon
San Diego, CA, United States
Angeline Macalinao
San Diego, CA, United States
Aiko De Guzman
San Diego, CA, United States
Lira Dytioco
San Diego, CA, United States
Jules LONGET
Saint-Julien-en-Genevois, France
View more
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