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Experienced IT specialist
Technical Support Engineer
Infocycle Solutions - Manila, PhilippinesITJune 2015 - October 2017
Technical Support Specialist Highly skilled IT professional with experienced in technical support, systems administration, network administration, user support, demonstrating the ability to work diligently through problems and provide on-the-spot assistance. Key Knowledge and Skill Areas: Software/Hardware configuration ● User training & support ● Testing and Troubleshooting ● System Administration ● System Documentation ● Network Administration ● LAN Operations ● New Technology Testing, analyzing, and deploying Technical Summary: • Operating System : Windows 10, Wondows 8, Windows 7, Windows XP, Windows 98, Windows 2012 server, Windows 2008 Server, Windows 2000, Windows 2003, Redhat Linux, CentOs, Fedora, Linux Mint • Software application : Microsoft Office, Quickbooks, AVAST Anti-Virus, AVG Anti-Virus, Sophos Anti Virus, Avira Anti Virus, OpenOffice, Mozilla Thunderbird, Winscp, Filezilla • Hardware: Linksys Switches, 3Com Switches, D-Link Switches, Hubs, Laptops & Workstation & Servers (HP, Fujitsu, IBM), Modems, Printers (dot matrix and Colored), Hardisk, Memory, Network Cards and other computer peripherals. • Networks/Protocols: LAN/WAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, VPN, NTP • Networking and Cabling
Adamson UniversityJune 1999 - March 2004
- it hardware
- Technical Support Specialist Highly skilled IT pr