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Experienced with demonstrated history of working in the hospitality industry. Skilled in Pre openings, Customer Service, Bar keeping, Public Speaking, and Microsoft Office. Strong operations professional graduated from Royal College Colombo, Sri Lanka.
Lujo resort, bodrum, turkey - Bodrum, TurkeyF&B otherMay 2018 - Now · 7 months
▪ Interacting with guests , taking orders and serving snacks and drinks ▪ Effectively handled customer complaints and special requests ▪ Prepared and served drinks to guests following regular recipes ▪ Maintained a clean work environment including cleaning glassware ▪ Cut fruit and properly garnished beverages
Ravi Enterprises - Colombo, Sri LankaCustomer ServiceJanuary 2017 - April 2018 · 1 year and 4 months
▪ Dealing with customer queries and complaints. ▪ Overseeing pricing and stock control. ▪ Managing the stocks, First in first out system in the inventory. ▪ Managing the budgets. ▪ Recruiting, training, supervising and appraising staff. ▪ Preparing promotional materials and displays. ▪ Maximizing the profitability and setting sales targets and guiding the staff /motivating them to achieve the goals. ▪ Monitor all the day to day activities.
Maxx Royal Resorts - Antalya, TurkeyF&B otherMay 2015 - December 2016 · 1 year and 8 months
▪ Involved and played a big role in the pre –opening, opening and closing of this seasonal hotel. ▪ Involved in the setup of the implanting initial bar to the standards. ▪ Prepared cocktails & drinks according to the menu and to the hotel standards. ▪ Following HACCAP procedures. ▪ Worked in a close team environment. ▪ Expert in handling Promotional nights and Events within the hotel ▪ Maintenance hotel standards
Spoken English (secondary level)
Royal institute - Colombo, Sri LankaAugust 2006 - January 2007
Diploma in computer studies
Q-bix technologies - Colombo, Sri LankaMay 2006 - July 2006
GCE (Advance Level)
Royal college, colombo, Sri Lanka - Colombo, Sri LankaApril 2004 - April 2006
GCE (ordinary level)
President's college, Colombo, Sri Lanka - Colombo, Sri LankaJanuary 1992 - December 2003
SinhalaNative or fluent100%