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A highly organized, multi-tasking customer service expert. Skilled in office administration and management, customer service approaches and general accounting procedures. Good understanding of different PMS's, Opera, Fidelio and Microsoft office suite. I bring results, accountability, efficiency and professional excellence.
Customer Service Executive
Villa Rosa Kempinski - Nairobi, KenyaFront Office receptionMarch 2013 - March 2018 · 5 years and 2 months
International Business Administration- Finance
United States International University - Nairobi, KenyaAugust 2006 - August 2010
SwahiliNative or fluent100%
EnglishNative or fluent100%
- Computer savvy
- Customer servie
- General Cashier
A leadership and Administration training certificate issued by the Centre for Parliamentary Studies and Training (CPST), Kenya. Held at Naivasha Simba Lodge