Dawood Ahmed Ansari

Dawood Ahmed Ansari

Butler (Pre-opening Team) at Al Manara, a Luxury Collection Hotel, Saraya
Lives in Aqaba, Jordan
over 6 months ago

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Proactive, hardworking, flexible and dedicated Butler, proficient in signature services with a passion for hospitality.

Promoting a fervent commitment to ensure the best possible experience for guests.

Strive for nothing less than outstanding guest services and exceeds guest expectations.

Experience

  • Butler (Pre-opening Team)

    Al Manara, a Luxury Collection Hotel, Saraya - Aqaba, Jordan

    Rooms division
    July 2018 - Now · 6 months

    • Escorting & Rooming (VIP guests), offering welcome drinks • Arranges and Places special Amenities for VIP, Honeymoon couple Birthday Celebration and other guest requests. • To ensure VIP status prior to arrival. • To check Marriott membership status for arrivals. • Provide laundry, packing and unpacking service as well as shoe polishing. • Offering and serving personalized wake-up call to the room with tea or coffee as per guest preferences. • Handling emails, check and prepares future VIP arrivals profile & Amenity report. • Familiarizing guest with the hotels facilities, services & promotions. Reservation for spa and F&B outlets, arranging limousine services. • Responsible to aid with any matter related to making the stay of Hotel guests a pleasant and memorable one. • To update & maintain all guest history files.

  • Butler

    Al Faisaliah Hotel - Riyadh, Saudi Arabia

    Rooms division
    July 2016 - June 2018 · 1 year and 12 months

    • Offer & deliver welcome drinks upon guest arrival within six minutes. • Ensures that all guest preferences are arranged in the room. • Ensure all guest amenities such as flower arrangements and fruit bowls are appropriate and suitable whilst conforming to determinate suite. • Provide laundry, packing and unpacking service as well as shoe polishing and daily tiding of guest belongings. • Offering and serving personalized wake-up call to the room with tea or coffee or juice as per guest preferences. • Familiarizing guest with the hotels facilities, services & promotions. Reservation for spa and F&B outlets, arranging limousine services. • Identify and anticipate guest needs and ensured personalized services. • Coordinating Housekeeping Services. • Responsible for refilling mini bar (ensuring guest preferences), posting/billing of items consumed to guest bills. • Offer technical supports to guests where required i.e internet access, fax machines, laptops, televisions, play station. • Maintain effective communication with all other related departments, ensure all guest requests and preferences are anticipated and handled effectively. • Responsible for each area in the pantry and butler trolley is correctly stocked and operationally prepared at all times according to set standards. • Updating the hotel software with guest preferences, on to the guest profile. • Responsible to aid with any matter related to making the stay of Hotel guests a pleasant and memorable one.

  • Intern

    JW Marriott Hotel Bengaluru - Bengaluru, India

    Other
    October 2014 - April 2015 · 7 months

    I was trained in: - • Food & Beverage Service. • Culinary. • Housekeeping. • Front office. The training gave me detailed insight and experience into the working of a hotel and helped me understand the process of guest dealing followed in different departments

Education

  • Bachelor's Degree in Hospitality Management

    Guru Nanak Institute of hotel Management - Kolkata, India

    July 2013 - July 2016

    7.68

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Urdu
    Full professional
    80%
  • Bengali
    Full professional
    80%
  • Arabic
    Notions
    20%

Skills

  • Butler Service
  • Food & beverage service
  • Guest Experience Platform
  • Hospitality service
  • Micros
  • Ms office skills
  • Opera PMS
  • Telephone skills
Connections
Abod Bade
Bar Supervisor at Grand Millennium Hotel in jordan
Mohammed Ait Doaud
Captain chez Fairmont Riyadh
Sajjad alam Dip
Restaurant Supervisor at plumeria resort maldives
Following
The Ritz London
London, United Kingdom
Other members
Dan Benzaquen
Aqaba, Jordan
Jomana Masadeh
Amman, Jordan
Ahmed Adawei
Amman, Jordan
Ali Al Farraj
Amman, Jordan
View 74232 members