Deeksha Rajpoot

Spa Manager at NStyle International Spa

Lives in United Arab Emirates

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About me

Results-Focused Spa Manager with drive to succeed and develop strong professional teams focused on service and revenue goals.Experienced in team leadership, administrative oversight and business management.

Experience

10 years and 1 month

Spa Manager

NStyle International Spa - Abu Dhabi, United Arab Emirates

Spa & Wellness

May 2016 - February 2018 · 1 year and 10 months

1)Managed daily operations of the Spa including processing orders for all spa supplies and equipment. Increased the spa operations from 30% to 130% of budget during first year of hire. 2)Generated a minimum of 480,000 AED in revenue per yearCollaborated with Marketing Team to seek opportunities to increase sales 3)Managed purchasing of all non-revenue supplies and effectively reduced the supply cost by 10%. 4)Targeted local clientele; planned and executed all local marketing, PR, and promotional events. Raised percentage of local clientele from 12% to 52%.
Spa team Leader-Therapist

Park Hyatt Abu Dhabi - Abu Dhabi, United Arab Emirates

Spa & Wellness

May 2015 - May 2016 · 1 year and 1 month

1)Responsible for training all new front desk staff, spa attendants and Therapists and ensuring all job requirements and standards are met directed by the Spa Manager. 2)Effectively resolve guest complaints and communicate with the Spa Manager regarding issues and resolutions. 3)Perform spa services when and if needed. 4)Perform other reasonable job duties as requested by the Spa Manger.Ability to work under pressure in a fast paced environment.
Spa Team Leader-Yoga Instructor

Park Hyatt Maldives Hadahaa - Upper South Province, Maldives

Spa & Wellness

May 2013 - May 2015 · 2 years and 1 month

1)Promote the facility and organize special events as required Ensure the Health Club/SPA area is clean and well maintained. 2)Ensure guests are provided with proper instruction on the use of equipment and fitness information . 3)Maintain all attendance records and ensure they are accurate and guests are registered according to standards.
Yoga Teacher

Bal Bharti Public school - Delhi, India

Spa & Wellness

April 2012 - April 2013 · 1 year and 1 month

1. Lead yoga classes according to the assigned schedule 2. Teach safe, effective exercises to a variety
Yoga Teacher

K.R.Mamaglam world school - Delhi, India

Spa & Wellness

April 2007 - May 2011 · 4 years and 2 months

1)Monitor fitness level and requirements of all participants and design classes to suit individual need.Prepare groups for classes and demonstrate exercises.

Education

Bachelor in Naturopath and Yogic science

All India Alternative Medicine&Holistic Healing- India Calcutta - Kolkata, India

May 2004 - April 2007
Diploma in yoga and Naturopath

Indian Insititute of Yogic science and naturopathy,New Delhi - New Delhi, India

March 2003 - April 2004

Languages

1 language

Personal information

Nationalities

Indian

Skills

17 skills

Being Organised
Expense Management
Financial management
Good customer service
High quality standard
Hiring, training staff
KPI analysis
menu management
On job training
Pay Roll
Promotional Planning
Retail customer service
Skills Leadership
Spa Managment
Stock inventory
Strategic Planning
Strong hospitality

Additional Information

1 information shared

Achievments

1). In Nstyle International Spa ,2016 revenue increase by 55% compare to Last year 2015 and 19% increase in retail.
2). In 2017 my team achieved 35% increase in total revenue compare to 2016 and 23% increase in retail.
3). In SWOT analysis my team of 25 therapist achieved more than 70% score with 6 staff get promotions with management training.
4). Employee of the month in May 2016 by Nstyle International spa as well “Best Spa of the month” twice among 14 spa in Dubai and Abu Dhabi. “Best spa of the Month” in NStyle International spa 2016.
• Appreciated by “Maldives Complete “Blog (Best Of Maldivian) on Aqua Yoga. (October 2014) http://maldivescomplete.com/blogs/maldivescomplete/archive/2014/10/23/best-of-the-maldives-aqua-yoga-park-hyatt-hadahaa.aspx