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With 7 years management experience at a wide variety of establishments and exceptional hospitality skills , I am confident in my capacity to become a central element to your team.
My ability to manage efforts of all departments within a hotel, in order to ensure complete customer satisfaction, has become the major part of my success throughout my career. I have strong leadership qualities to oversee the staff in a manner suitable the hotel’s outlook and image. I also have extensive knowledge of providing outstanding guest services by anticipating their needs and striving to execute them without delay. I am also proficient in managing the concerns of less satisfied guests by ensuring that they never leave the hotel without resolving any issues they had without a good outcome.
I am well versed with the needs of every area of a hotel operation and quite happy to be hands on in all departments ensuring the smooth running of the hotel.
My CV is enclosed and will give you further insight into my capabilities, qualifications and experience in this industry. I look forward to the opportunity of an interview to discuss my suitability further.
Hotel General Manager
one nature hotels and resorts - Tanga, TanzaniaAdministration & GeneralMay 2018 - Now · 8 months
ESC - Ecole Supérieure de Commerce de la Rochelle - La Rochelle, FranceSeptember 1996 - September 1997
EnglishNative or fluent100%
FrenchNative or fluent100%
GreekNative or fluent100%