Denis Ukraintsev

Denis Ukraintsev

Front Office Manager at Imeretinskiy resort
Lives in Sochi, Russia
over 6 months ago

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Experience

  • Front Office Manager

    Imeretinskiy resort - Sochi, Russia

    Front Office reception
    February 2017 - Now · 1 year and 12 months

    As a Front Office Manager I have to manage with wide range of various questions connected with guest satisfaction, operation control, staff training. To reach a good result I need to use several PC programs simultaneously, such as: opera pms, 1c, valmaster. I'm absolutely glad to be a part of such a big company where I can always find out something new and get passion to go on and improve my skills.

  • Night Auditor

    Imeretinskiy resort - Sochi, Russia

    Finance/Accounting
    July 2015 - February 2017 · 1 year and 8 months

    As an auditor in financial department in this hotel I have to close business date in such hotel programs as "Opera PMS" and "Micros". Furthermore, my functions are: to make a daily revenue report; control front desk work during night shift; find mistakes made in rate codes; room availability and revenue forecasting; Moreover I have to help night manager and front office desk manager with solving of different kinf of guest's problems, consider their questions and making right decisions//

  • Front Office Agent

    The Rezidor Hotel Group - Sochi, Russia

    Front Office reception
    December 2013 - May 2015 · 1 year and 6 months

Education

  • Specialist

    South Ural State University - Chelyabinsk, Russia

    September 2007 - July 2012

Languages

  • Russian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Notions
    20%

Skills

  • 1C
  • Driving License
  • Hardworker
  • Hospitality
  • Micros Opera
  • Opera PMS
  • Precise
  • Responsible and reliable
  • Teamwork
  • Willing to help
Following
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