Join Hosco and view derick's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
imperial royal hotel - Kampala, UgandaCustomer ServiceApril 2016 - December 2017 · 1 year and 9 months
.Welcoming guests to the hotel and directing them to their hotel rooms. .Informing guests of the hotel safety procedures and ensuring that they fully enjoy the stay. •Selling hotel goods and advising guests of any restrictions at the premises •Reassuring guests and ensuring that they follow safety procedures correctly in emergency situations •Responsible for assisting guests with arranging their tours, excursions and transfers from airports and other transportation hubs to cities. •Advising guests on all aspects of their stay and providing information on the surrounding areas like; restaurants, shopping centers and nightlife. •Coordinating with housekeeping and management in order to deliver quality service to all our guests. •Arranging transportation, entertainment and ensure all guests’ special requests are effectively worked upon.
EnglishNative or fluent100%
- A team player
- Service Delivery
- Very good communication