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About me
Energetic hospitality professional with a knack for matching customers with optimal services to meet their specific needs. Consistently received excellent feedback from customers.
Experience
11 years and 4 months
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F&B and Guest Relations Proffesional
Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates
Guest RelationsAugust 2018 - Now · 5 years and 8 monthsServing as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, being fully conversant with all services and facilities offered by the hotel and also about the local vicinity and seamless interaction with guests in order to facilitate guest recognition, obtain preferences and proactively action all their requests & requirements.
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Food and Beverage Supervisor
The Retreat Palm Dubai MGallery by Sofitel - Dubai, United Arab Emirates
F&B ManagementApril 2017 - July 2018 · 1 year and 4 months -
F&B Captain
The Domain Hotel and Spa - Diplomatic Area, Manama, Bahrain
F&B serviceJanuary 2016 - March 2017 · 1 year and 3 months -
Guest Relations officer
West Breeze Hotel - Nairobi, Kenya
Guest RelationsJanuary 2014 - December 2015 · 2 years -
Waiter
Souq Waqif Boutique Hotels - Doha, Qatar
F&B serviceDecember 2012 - December 2013 · 1 year and 1 month
Education
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Hotel Management Diploma
Graafins College - Dubai, United Arab Emirates
January 2014 - January 2015attained a diploma in Hotel Management
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Kenyan
Skills
3 skills
- Excellent guest relation
- Sales
- Team motivator
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