Derry Derian

Derry Derian

Front Desk Receptionist at Hongqiao Jin Jiang Hotel
Lives in West Java, Indonesia

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About me

Ever since I was a young boy, I've had a passion for learning new cultures and languages.
⠀⠀⠀ ⠀⠀⠀⠀ ⠀⠀⠀⠀ ⠀⠀⠀⠀ ⠀
As I grew older, I realized I would not be growing if I stood still in my comfort zone. I decided to take a step further traveling to China and pursuing my Associate degree in Hospitality Management.⠀⠀ ⠀⠀⠀⠀ ⠀⠀⠀⠀ ⠀⠀⠀

I am lucky enough to have had the opportunity of working with people of different cultural backgrounds. They taught me to treat everyone in a kind manner, as they are fighting a battle I know nothing about.

I am a team player that provides an enjoyable customer experience. ⠀⠀

Experience

1 year and 2 months

  • Front Desk Receptionist

    Hongqiao Jin Jiang Hotel - Shanghai, China

    Front Office reception
    January 2018 - July 2018 · 7 months

    • Increased noticeable amount of upsells • Guided guests in money-changing • Contributed in most of the communications with foreign guests

  • Concierge

    InterContinental Shenzhen - Shenzhen, China

    Front Office concierge
    July 2016 - January 2017 · 7 months

    • Facilitated small tours in and around the hotel, • Assisted in welcoming VIP guests • Aided in preparing ballroom arrangements for business purposes

Education

  • Associate degree in Hospitality Management

    Guilin Institute of Tourism - Guilin, China

    September 2015 - June 2018

Languages

3 languages

  • Indonesian

    Native or fluent

  • English

    Professional working

  • Chinese

    Limited working

Personal information

Nationalities

  • Indonesian

Date of birth

October 03rd 1998

Skills

4 skills

  • Good communication
  • Hospitality Management
  • Humorous
  • Strong customer service
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