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Mandarin Oriental Prague - Prague, CzechiaFront Office receptionFebruary 2018 - July 2018 · 6 months
Housekeeping Supervisor and F&B intern
Hôtel d'Allèves - Geneva, SwitzerlandHousekeepingDecember 2016 - June 2017 · 7 months
A six month cross-training experience at a 4* boutique hotel located in central Geneva. At the F&B department, I worked at the breakfast buffet where I performed the tasks of preparing and refilling the buffet, cleaning the tables and the kitchen and aslo preparing and delivering room service. At the housekeeping department I was controlling the cleanliness of the rooms so that they were fulfilling the standards of the hotel. I was preparing special requests for the rooms and the rooms of the VIP guests as well as checking and refilling the minibars. A position that truly requires a great attention to detail.
Axess Resebyrå - Boden, SwedenTourismJune 2015 - July 2016 · 1 year and 2 months
During my year at Axess Resebyrå I was involved with flight, hotel and transportation reservations and bookings. I gained great knowledge of the GDS program Amadeus as I worked with the program daily and also completed two courses for advanced knowledge. The position also included performing administrative duties such as cash reports and invoicing. I was participating in planning the group tours arranged by the company, as well as travelling along with several of these as a tour leader. I was also in charge of updating the company website as well as the social media of the company.
Bachelor of Arts in Hospitality Business Management
Washington State University, School of Hospitality Business ManagementJuly 2017 - Now
International Business in Hotel and Tourism Management
César Ritz Colleges Switzerland - Lucerne, SwitzerlandJuly 2016 - Now
SwedishNative or fluent100%
EnglishNative or fluent100%
- Amadeus GDS
- Critical Thinking
- Customer Care
- Customer Service Skills
- Foreign Languages skills
- Guest Relations
- Microsoft Office
- Problem solving
- Team Leadership