Desirée Ek

Desirée Ek

Student from Washington State University, School of Hospitality Business Management
Lives in Lucerne, Switzerland
over 6 months ago

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Experience

  • Trainee

    Mandarin Oriental Prague - Prague, Czechia

    Front Office reception
    February 2018 - July 2018 · 6 months

  • Housekeeping Supervisor and F&B intern

    Hôtel d'Allèves - Geneva, Switzerland

    Housekeeping
    December 2016 - June 2017 · 7 months

    A six month cross-training experience at a 4* boutique hotel located in central Geneva. At the F&B department, I worked at the breakfast buffet where I performed the tasks of preparing and refilling the buffet, cleaning the tables and the kitchen and aslo preparing and delivering room service. At the housekeeping department I was controlling the cleanliness of the rooms so that they were fulfilling the standards of the hotel. I was preparing special requests for the rooms and the rooms of the VIP guests as well as checking and refilling the minibars. A position that truly requires a great attention to detail.

  • Travel Agent

    Axess Resebyrå - Boden, Sweden

    Tourism
    June 2015 - July 2016 · 1 year and 2 months

    During my year at Axess Resebyrå I was involved with flight, hotel and transportation reservations and bookings. I gained great knowledge of the GDS program Amadeus as I worked with the program daily and also completed two courses for advanced knowledge. The position also included performing administrative duties such as cash reports and invoicing. I was participating in planning the group tours arranged by the company, as well as travelling along with several of these as a tour leader. I was also in charge of updating the company website as well as the social media of the company.

Education

  • Bachelor of Arts in Hospitality Business Management

    Washington State University, School of Hospitality Business Management

    July 2017 - Now

  • International Business in Hotel and Tourism Management

    César Ritz Colleges Switzerland - Lucerne, Switzerland

    July 2016 - Now

Languages

  • Swedish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Limited working
    40%
  • Spanish
    Notions
    20%

Skills

  • Amadeus GDS
  • Critical Thinking
  • Customer Care
  • Customer Service Skills
  • Foreign Languages skills
  • Guest Relations
  • Leadership
  • Microsoft Office
  • Problem solving
  • Sales
  • Team Leadership
  • Teamwork
  • Visma
  • Wordpress
Connections
Kevin Chinyangarara
Student from IMI International Management Institute Switzerland
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Edwina Baddoo
F&B Trainee at Cullasaja Country Club
View 57 connections
Following
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