Devesh Bhatia

Devesh Bhatia

Manager on Duty/Pre-Opening Team at The Desi Circle Cafe
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am passionate and strongly believe in providing 'Friendly' customer services which creates a really positive impact on guests and helps in attaining high retention and customer satisfaction levels.
Some of the qualities i possess and skills gained working in Hospitality over the years include :-
• Possess excellent communication, interpersonal and conflict resolution skills
• Proven strengths in working within a team and multi-tasking
• Results-producing professional with an experience and accomplishment in
managing key client relationships

Experience

  • Manager on Duty/Pre-Opening Team

    The Desi Circle Cafe - Dubai, United Arab Emirates

    Management
    October 2017 - Now

    The Desi Circle Café is a new venture launched in Dubai and I have been directly involved since its pre-opening to help with the Business Set-up, setting SOP’s, hiring of staff, defining target markets, acquiring new customers, handling customer feedbacks, attaining loyal/repeat customers, handling day to day operations and managed a team of talented individuals.

Education

  • Bachelors in Hospitality Management (BHM)

    AIMS (Archarya Institute of Management and Sciences) - Bengaluru, India

    March 2006 - February 2010

    Bachelors in Hospitality Management - Major in Front Office

  • Secondary Education, 10th to 12th Std.

    Our Own English High School - Dubai, United Arab Emirates

    January 2001 - January 2003

Languages

  • Sindhi
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Customer relationship management
  • Excellent conflict resolution skills
  • Friendly Leadership & management skills
  • Pro-active
  • Strong interpersonal and customer service skills
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