Diana Galante

Diana Galante

Assistant Front Office Manager at AC Hotel by Marriott Ambassadeur Antibes Juan-les-Pins
Lives in Antibes, France
over 6 months ago

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Experience

  • Assistant Front Office Manager

    AC Hotel by Marriott Ambassadeur Antibes Juan-les-Pins - Antibes, France

    Front Office reception
    September 2017 - Now · 1 year and 4 months

  • Front Office Supervisor

    Hanbury Manor Marriott Hotel & Country Club - Hertford, United Kingdom

    Front Office reception
    April 2016 - May 2016 · 2 months

    One month Task Force. Additional Housekeeping Supervisor Training.

  • Front Office Supervisor

    Brussels Marriott Hotel - Brussels, Belgium

    Front Office reception
    October 2015 - August 2017 · 1 year and 11 months

    Manage daily operations at the front desk, pre arrival planning. Guest relations, coordinate with housekeeping, process all payments type and run daily reports. Oversee front office staff and ensure proper shift staffing. Conduct interviews with potential new hotel staff. Coach new front office staff and trainees, motivate up selling with new strategies, in charge of customer cares and Guest Voice. Night Audit: preparing the hotel’s end of day financial reports, performing end of day functions on the hotel’s property management system.

  • MOD Trainee

    Brussels Marriott Hotel - Brussels, Belgium

    Front Office reception
    January 2015 - September 2015 · 9 months

    Manage daily operations at the front desk, welcoming guest to the hotel according to Marriott’s brand standards. Guest relations, handling guest complaints, everyday goal is to make it brilliant. In charge of Elite members and VIP recognition.

  • Events and Sales Coordinator

    La Brenta Srl - Padua, Italy

    Events
    March 2013 - October 2014 · 1 year and 9 months

    Responsible of foreign customers. Manage and organize all working phases according to deadlines. Manage marketing activities and realization of adds for parquet magazines. Organize and participate to national and international exhibitions.

Education

  • Master

    TQM tourism quality management - Milan, Italy

    September 2014 - December 2014

  • Cultural and Linguistic mediation

    University of Padova - Padua, Italy

    January 2009 - February 2013

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • Russian
    Limited working
    40%
Connections
Rosario Antonio Farruggia
Front Desk Receptionist at Hilton Brussels City
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Masud Kysar
Administrative Coordinator at Al Maria United Trading & Contracting Co.
View 21 connections
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