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About me
I am an efficient and good team worker, I know how to cooperate with different people and how to manage. Also, I am a hard-working, flexible person with creative thinking and committed to my job. I do believe that I can bring something unique and new to your brand to justify the expectations of both your company and its guests.
Experience
1 year and 10 months
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Event Project Manager, SMM Manager
Odessa Business Club - Odessa, Ukraine
EventJune 2021 - February 2022 · 9 monthsOrganization of events, festivals, exhibitions, and forums (e.g. Odessa Business Forum and 5T Forum). In charge of marketing efforts on behalf of clients such as Volkswagen. These included brand collaborations, AV production, social media marketing, digital advertising, and various event inception.
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Front Desk Agent
Golf Hôtel René Capt - Montreux, Switzerland
ReceptionJune 2019 - December 2019 · 7 monthsI am very grateful to the whole team of the Golf Hotel Rene Capt, especially the general manager Mr. Konstantinidis. It was an unforgettable experience. I have grown up a lot both personally and professionally. During my work in the Golf Hotel Rene Capt in Montreux as a Receptionist. My duties included arrival and departure, registrations, managing reservations, cancellations, and special offers, providing assistance and help with various guest’s requests, managing correspondence, regulating operators, assigning tasks, controlling transactions, and monitoring the hotel’s expenses, and costs. I was highly involved in the whole work process in the hotel and I was really passionate about it. Move forward to the new knowledge and experience.
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Assistant Front Office Manager
Maristella Marine Residence - Odessa, Ukraine
Customer ServiceMarch 2017 - August 2017 · 7 monthsAs an assistant front office manager responsibilities included customer service management leading to the straightening of customer relationships, electronic mail and phone correspondence, scheduling and coordination of meetings as well as liaising between the managers, customers, and employees.
Education
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Postgraduate Diploma in International Hospitality Management
Les Roches Global Hospitality Education - Crans-Montana, Switzerland
February 2019 - February 2020 -
Master of Tourism Management
Odessa National Economic University - Odessa, Ukraine
September 2017 - December 2018 -
Social Media Marketing Certification
Hillel IT School - Odessa, Ukraine
November 2016 - July 2017 -
Certificate in the Cost Management in the Restaurant industry Program, Restaurant/Food Services Management
School of Restaurant Business Administration - Odessa, Ukraine
March 2015 - August 2015 -
Bachelor of Hospitality Management
Odessa National Economic University - Odessa, Ukraine
September 2013 - July 2017
Languages
5 languages
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Russian
Native or fluent
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Ukrainian
Native or fluent
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English
Full professional
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French
Limited working
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German
Notions
Personal information
Nationalities
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Ukrainian
Skills
11 skills
- Attention to Detail, Industry Awareness
- Communication
- Customer satisfaction
- Event Management
- Guest Relations
- Hospitality
- Marketing Event Planning
- Problem solving
- Project Managenet
- Teamwork, Multi-tasking, Flexibility,Communication
- Time management
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