Dilipan Pugalenthi

Dilipan Pugalenthi

Senior Housekeeping Supervisor at Frasers Hospitality Singapore
Lives in Singapore

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About me

Experienced Assistant Operations Manager with a demonstrated history of working in the hospitality industry. Skilled in Operations Management, Microsoft Word, Hospitality Industry, Management, and Teamwork. Strong administrative professional with a Tourism Operation focused in Operation & Tourism Management from Nanyang Institute of Management.

Experience

11 years and 6 months

  • Senior Housekeeping Supervisor

    Frasers Hospitality Singapore - Singapore

    Room Division Management
    August 2018 - Now · 5 years and 8 months

    • Conducts a morning briefing to Room Attendants to check the proper grooming, problems encountered in floors, issuance of keys, special instructions, etc. before proceeding to their respective work areas of assignment. • Prepare two actual Service Residence Status Report and to be submitted by 10:00 and 4:00pm. • Checks and see to it that pantry areas/stockroom have adequate par stocking of guest supplies, amenities, cleaning tools and materials. • Records daily activities and events such as guest complaints, incidents, endorsements, etc. in Supervisor’s logbook for Executive Housekeeper information and proper action. • Reports and turnover any lost and found to Housekeeping Office for proper documentation and safekeeping. • Ensures that cleaning equipment's are properly handled before and after usage. • Prepares a periodic inventory of guest room’s consumption, linens, towels furniture, operating and cleaning equipment, etc. • Prepares monthly evaluation/ performance appraisal of Room Attendants and necessary recommendations. • Ensures that guest supplies and amenities are checked and replenished • Monitors the pest control group in the fumigation of guest rooms and other areas. • Prepares daily work assignments for Room Attendants • Issues and collects assignment sheets and master keys. • Supervises, train and re-train Room Attendants. • Attend departmental meetings. • Inspect residences assigned to them for maintenance and cleanliness. • To pay special attention to VIP residents. • Follow-up on outstanding maintenance. • Ensures correct status of each residence and passed on to department concerned. • Periodical cleaning programs scheduled and carried out. • Performs duties common to all supervisors and other duties as may be assigned.

  • Assistant operation manager

    SQ1 DEVELOPMENT PVT LTD - Singapore

    Room Division Management
    December 2016 - June 2018 · 1 year and 7 months

    • To plan, control and manage daily operations and optimum use of material and human resources of the projects so the main responsibilities: • Responsible for the management of services and processes that support the core business of the company. • To control the project budget by preparing full project facilities management plan and cost study. • To review, check and sanction monthly material and manpower requisition for the project. • To interact with clients/customers

  • Operation Executive

    Weishen industrial services pvt Ltd - Singapore

    Room Division Management
    October 2012 - December 2016 · 4 years and 3 months

    • Planning & scheduling the working hours of the staff according to the needs of the work place • Training, supervising and monitoring the quality of work • Inventory, order and maintenance of stock levels to ensure optimum use of storage space while ensuring that there will not be out-of-stock situations • Ensure that the colour-coded gears & materials are used & confined to the specific areas there belong to • Ensure that all gears, materials & equipment are returned to their respective storage area, in an orderly manner, after use • Ensure that all equipment are cleaned after use and in good working condition • Report to the area manager daily • Conduct regular health & safely briefing to peoples on the use of chemicals & equipment • Ensure that periodic jobs are conducted regularly in accordance to the contractual obligations • Planning and carrying out periodic works according to client’s specifications • Submit monthly reports to the management • Conduct spot checks on specific areas within the job site

Languages

2 languages

  • English

    Full professional

  • Tamil

    Full professional

Personal information

Nationalities

  • Indian

Date of birth

September 12th 1987

Skills

6 skills

  • Dealing with customer
  • Good customer service
  • Room Division
  • Stong team work
  • Strong hospitality
  • Support team
Connections
Mohamed Essam
team leader in engineering&Maintenance at Staybridge Suites
Following
Mercure Dubai Barsha Heights Ajman Saray, a Luxury Collection Resort Hosco
Hosco
Geneva, Switzerland
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