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About me
I am a hardworking, honest and reliable man with good communication skills and fluent in English with also a very good attitude and friendly indeed. I can work under pressure with little or no supervision. I can do shift work and I am very prepared to learn new ideas .Hospitality is an adventure because it comes from deep within me so I interact and communicate very well with guests which makes me a better team player.
Experience
1 year and 8 months
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Waiter
Banyan Tree Dubai - Dubai, United Arab Emirates
F&B serviceNovember 2018 - March 2019 · 5 monthsPre Opening • Resolved service-related problems in a timely manner. • Increased hotel revenue, profits and market share • Solicited feedback through questionnaires to evaluate levels of guest satisfaction. • Developed new process for employee evaluation which resulted in marked performance improvements.
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Waiter
dynasty wang - Surakarta, Indonesia
F&B serviceMarch 2018 - August 2018 · 7 months• Performed excellent services to guest • Resolved service-related problems in a timely manner. • Increased company revenue, profits • Greeted and welcomed all guests with a smile.
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Bartender Trainee
Sita Beach Resort and Spa Thai - Muang Chum, Thailand
BarNovember 2016 - April 2017 · 6 months• Greeted and welcomed all hotel guests with a smile. • Supported Staff Operating Officer with daily operational functions. • Updated team members about changes in hotel products, services, pricing and policies.
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banquet partime
Lor In Solo - Surakarta, Indonesia
EventAugust 2016 - October 2016 · 3 months• Greeted and welcomed all hotel guests with a smile. • Supported staff Operating with daily operational functions.
Education
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Diploma
Sahid Tourism Institute of Surakarta - Surakarta, Indonesia
October 2014 - October 2017
Languages
2 languages
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English
Full professional
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Indonesian
Full professional
Personal information
Nationalities
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Indonesian
Work Permits
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United Arab Emirates
Date of birth
March 18th 1996
Skills
6 skills
- 5 star hotel service
- A fast learner
- A team player
- Calm and efficient
- hardwork
- Hospitality background
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