Dimitris Marolias

Dimitris Marolias

Front Office Associate at London Marriott Hotel Twickenham
Lives in Twickenham, United Kingdom
over 6 months ago

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About me

Dedicated Marketing Coordinator with 8 years in Market Research as a Field Supervisor . Experienced market research specialist. Passionate, resourceful & positive with exceptional communication skills. Patient and empathetic with extensive background in conflict resolution and customer care. Professional with a creative and adaptable leadership style that makes a personal impact.


6 years and 1 month

  • Front Office Associate

    London Marriott Hotel Twickenham - Twickenham, United Kingdom

    October 2017 - Now · 1 year and 5 months


    Alternative Research Solutions - Athens, Greece

    Sales & Marketing
    May 2012 - May 2016 · 4 years and 1 month

    Field Supervision of AIA PAX (ATHENS INTERNATIONAL AIRPORT Quality Survey) Coordinating marketing activities and policies to promote and evaluate products and services Maximizing conduction efficiency, while balancing operational and customer's needs Collaborating with advertisers and production managers to market products and services Monitoring the implementation of project methodology & interviewing progress Evaluating interviewers' performance Recruiting new interviewers when needed Continuously training the team of interviewers so as to ensure exact implementation of the project's requirements & specifications


    Opinion Research - Athens, Greece

    Sales & Marketing
    October 2011 - May 2012 · 8 months

    Supervision and coordination of the conduction of call center statistical surveys (CATI), both as a carrying-out of telephone surveys, as well as data collection / entry / update. Supervising the researchers' team Training the researchers Coordinating the researchers' shifts schedule. Monitoring the implementation of project methodology & interviewing progress Ensuring exact implementation of the project's requirements & specifications Liaising with the Call Centre manager to monitor the effectiveness of market research policies and practices


  • Technological Institute of Crete , School of Management & Economics , Tourism Management Department

    February 2001 - July 2006


2 languages

  • Greek

    Native or fluent

  • English

    Native or fluent

Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Sean Ralph
International HR Research Consultant at LATZER ASSOCIATES GROUP GmbH
Krisantus Sutrisno
Intern at Four Seasons Hotel
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