Dimitris Marolias

Front Office Associate at London Marriott Hotel Twickenham

Lives in Twickenham, United Kingdom

over 6 months ago

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About me

Dedicated Marketing Coordinator with 8 years in Market Research as a Field Supervisor . Experienced market research specialist. Passionate, resourceful & positive with exceptional communication skills. Patient and empathetic with extensive background in conflict resolution and customer care. Professional with a creative and adaptable leadership style that makes a personal impact.

Experience

6 years and 1 month

Front Office Associate

London Marriott Hotel Twickenham - Twickenham, United Kingdom

Other

October 2017 - Now · 1 year and 5 months
MARKETING COORDINATOR - FIELD SUPERVISOR

Alternative Research Solutions - Athens, Greece

Sales & Marketing

May 2012 - May 2016 · 4 years and 1 month

Field Supervision of AIA PAX (ATHENS INTERNATIONAL AIRPORT Quality Survey) Coordinating marketing activities and policies to promote and evaluate products and services Maximizing conduction efficiency, while balancing operational and customer's needs Collaborating with advertisers and production managers to market products and services Monitoring the implementation of project methodology & interviewing progress Evaluating interviewers' performance Recruiting new interviewers when needed Continuously training the team of interviewers so as to ensure exact implementation of the project's requirements & specifications
MARKETING COORDINATOR - FIELD SUPERVISOR

Opinion Research - Athens, Greece

Sales & Marketing

October 2011 - May 2012 · 8 months

Supervision and coordination of the conduction of call center statistical surveys (CATI), both as a carrying-out of telephone surveys, as well as data collection / entry / update. Supervising the researchers' team Training the researchers Coordinating the researchers' shifts schedule. Monitoring the implementation of project methodology & interviewing progress Ensuring exact implementation of the project's requirements & specifications Liaising with the Call Centre manager to monitor the effectiveness of market research policies and practices