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I have always been into dealing with people themselves as they are the main and the most effective element in any kind of business which drove me to do a career shift 4 years ago to work in the hospitality and customer service industry to be more evolved with the human interaction rather than machines as I was supposed to be a chemical engineer, which – fortunately- didn’t happen.
After participating in a lot of college activities, arranging accommodation and vacation plans for my friends just for the sake of doing it i reached a conclusion that this is what i want to spend my life doing so when i found a vacancy at Hilton Green Plaza i took the chance and applied even though i didn't have the academic background, i managed to join the team and showed dedication and interest in the field.
The first motive drives me to choose Hospitality over any other field is that it isn't all about market statistics and numbers, it is also about establishing good relationships internally and externally with both co-workers and clients in order to meet the guests' expectations.
Also in my small circles of family and friends I have always been known as their local trips, hotel ‘Browser’ as I enjoy looking for the best deals and arranging all the trips’ details even to places I have never been to before and I nailed it totally.
Choosing tourism and hospitality industry prepares one for working in an international environment and being more in tune with the needs of guests from different social and cultural backgrounds while helping them enjoy their time off.
i have always been eager to learn and to always develop myself by being open for anything new and unfamiliar to me, and that what pushed me to learn foreign languages as Turkish which i reached a very advanced level at (B1) in one year and that what gave me courage to change my whole career path away from my former studies.
6 years and 8 months
Cluster sales account manager
Hilton Alexandria green Plaza - Alexandria, EgyptSales & MarketingJanuary 2019 - Now · 1 year and 1 month
Cluster Sales Executive
Hilton Alexandria Green Plaza - Alexandria, EgyptSales & MarketingMay 2017 - January 2019 · 1 year and 9 months
Cluster Sales Coordinator
Hilton Alexandria Green Plaza - Alexandria, EgyptSales & MarketingSeptember 2015 - May 2017 · 1 year and 9 months
Sales & Marketing Coordinator
New AWA for chemical raw materials - Alexandria, EgyptSales & MarketingJune 2013 - September 2015 · 2 years and 4 months
Faculty of engineering - Alexandria University - Alexandria, EgyptSeptember 2007 - June 2013
Native or fluent
- event managment
- Good in microsoft
- Great customer service
- negotiation skill