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My name is Dinesh Ramdhony, and i'm currently searching for a job /graduate programs / internship in the tourism and hospitality industry. I have 8 months of traineeship in the Quality Assurance and Human Resources in two 5star resort in Mauritius. Moreover, i was soon promoted from HR trainee to HR assistant. I've completed my diploma in Tourism Management last year and currently doing my degree which is expected to finish by June 2017.
Throughout my course, i've been applying my knowledge in my work and was often told that i am an excellent team player. However, i want to utilize both my knowledge and skills in the betterment of a company because i believed that much more can be explored through this enormous industry.
Human Resources Assistant
Angsana Balaclava - Balaclava, MauritiusHuman ResourcesMarch 2016 - Now
-Assist with day to day operations of the HR functions and duties -Provide clerical and administrative support to Human Resources executives -Compile and update employee records (hard and soft copies) -Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) -Coordinate HR projects (meetings, training, surveys etc) and take minutes -Deal with employee requests regarding human resources issues, rules, and regulations -Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) -Communicate with public services when necessary -Properly handle complaints and grievance procedures -Conduct initial orientation to newly hired employees -Transport planning -Medical Insurance control -Update associates notice boards
Human Resources Trainee
Angsana Balaclava - Balaclava, MauritiusHuman ResourcesNovember 2015 - February 2016
- To participate in the recruitment and selection process, including interviews, posting of job adverts and contacting potential applicants. - To compose correspondence such as contract of employment, letters and posters. - To develop and maintain confidential departmental employee files, documents and databases. - To provide new team members with name tags, lockers and uniforms. - To follow up with new recruits for their personal documents. - To assist in the preparation and execution of training activities, training materials and records. - To assist in the planning and organization of Kids Party 2015. - To design and update the display and content of the HR communication notice boards (in regards to upcoming events, employment, recruitment, transfers and promotions). - To deal with employee concerns regarding HR issues, rules and regulations in an efficient, courteous and professional manner. - To handle office administrative duties such as filing, photocopying, scanning, mail, answering telephones, order
Quality Assurance Trainee
Constance Belle Mare Plage, Mauritius - Poste de Flacq, MauritiusAdministration & GeneralJanuary 2015 - May 2015
-To assist in the design of a Chinese Courtesy business card - To produce statistical report based on information provided from the Customer Satisfaction Survey - To identify the various Customer Complaint categories and prepare the management report -To prepare statistical report for the Management Review - To record recovery cost - To analyze and prepare corrective and preventive action request form for various department from internal audit reports - To review the standard set up of all room types including villas and prepare a presentation for the management - To assist with the presentation of the quality department annual report - To carry out audit inspection in several areas of the hotel including rooms/suites, restaurants outlets, reception area, guest relations - To carry out the audit of our new website and new Apps system for implementation
Ba(Hons) International Tourism Management
Leeds Beckett University – School of Events, Tourism & Hospitality - Leeds, United KingdomSeptember 2016 - Now
I am currently studying at Rushmore Business School in Mauritius which is affiliated with Leeds Beckett University. I've recently completed my Diploma in Tourism Management from Confederation Tourism & Hospitality.
Diploma Tourism Management
Confederation of Tourism & Hospitality - Quatre Bornes, MauritiusSeptember 2014 - September 2014
I've completed numerous modules such as: Human Resources Strategic Marketing Tour Operations Management Global Tourism Essential of Finance Operational of Finance Sustainable Tourism ...and many more
EnglishNative or fluent100%
FrenchNative or fluent100%
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