Dipti Sharma

Dipti Sharma

Guest Services at Sheraton
Lives in New Delhi, India
over 6 months ago

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Experience

  • Guest Services

    Sheraton - Dubai, United Arab Emirates

    Front Office reception
    May 2015 - August 2018 · 3 years and 4 months

    Dealing with bookings by phone, e-mail. Assist with check-ins / check-outs of guest. Completing procedures when guests arrive and leave Choosing rooms and handing out keys Preparing bills and taking payments Taking and passing on messages to guests Dealing with special requests from guests (like booking theatre tickets or storing valuable items) Answering questions about what the hotel offers and the surrounding area Dealing with complaints or problems

Languages

  • English
    Native or fluent
    100%
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