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Sheraton - Dubai, United Arab EmiratesFront Office receptionMay 2015 - August 2018 · 3 years and 4 months
Dealing with bookings by phone, e-mail. Assist with check-ins / check-outs of guest. Completing procedures when guests arrive and leave Choosing rooms and handing out keys Preparing bills and taking payments Taking and passing on messages to guests Dealing with special requests from guests (like booking theatre tickets or storing valuable items) Answering questions about what the hotel offers and the surrounding area Dealing with complaints or problems
EnglishNative or fluent100%