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Professional Executive Housekeeper with more than ten years of management experience who shows a working knowledge of the factors involved in setting up and operating a related establishment.I love the customer support because I love the constant human Interaction and the satisfaction that comes from helping someone solve a problem.Excellent Leadership, communication, and team motivation skills. Conform to established codes of ethics and shows a responsible attitude expected in the hospitality industry. I developed skills for and a commitment to the process of lifelong learning, ability to take initiative and stress management.Expert in managing budgets and accounts. I can add excellent skills to problem-solving, decision-making, and critical thinking.
Seabourn Cruise Line - Seattle, WA, United StatesHousekeepingApril 2018 - Now · 9 months
Clayton Hotel (DALATA Group) - Galway, IrelandHousekeepingNovember 2017 - April 2018 · 6 months
AIDA Cruises - Rostock, GermanyHousekeepingMay 2015 - October 2017 · 2 years and 6 months
Viking Cruises - Basel, SwitzerlandHousekeepingJuly 2012 - April 2015 · 2 years and 10 months
Assistant Chief Housekeeper
Celebrity Cruises - Miami, FL, United StatesHousekeepingJanuary 2008 - May 2012 · 4 years and 5 months
Diploma in International Hospitality and Tourism Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandJanuary 2008 - February 2010
Diploma in International Hospitality and Tourism Management, Courses include Rooms Division Operations and F&B Operations
EnglishNative or fluent100%
BulgarianNative or fluent100%
- Customer and guest care.
- Exellent computer skills
- Good comunications
- Manage a complaint
- Positive attitude
- Stock inventory
- Strong leadership
- Support team
- Time managment