Doris Yau

Hotel Receptionist at Travelodge
Lives in London, United Kingdom

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About me

My focus are the "people" whether they are guests or colleagues it's my mantra to "treat others as I wish to be treated".
A guest is my priority as they are at the hotel for a service. If I can make their life easier whilst they are staying with us then I would've done my work.

There are reviews on TripAdvisor mentioning my name which hopefully identifies I am on the correct path with my delivery of service.

Socially my world revolves around family and friends. I am lucky enough to have people who apparently food, crafting and Aston Villa FC around me so life is never boring.
If there is spare time I like helping at food bank and raising awareness plus money for Parkinson's and mental health issues.

Experience

4 years and 1 month

  • Hotel Receptionist

    Travelodge - London, United Kingdom

    Front Office reception
    May 2015 - Now ยท 4 years and 1 month

Languages

1 language

  • English

    Native or fluent

Skills

11 skills

  • Attention for details
  • Customers service
  • Good time keeper
  • Great communicator
  • Organised
  • People person
  • Quick learner
  • Self motived
  • Teamplayer
  • Wanting to develop
  • Working Under Stress
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