Dorota Czeremanska

Dorota Czeremanska

Bar Manager at Nikki Beach Mallorca
Lives in Palma, Spain

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About me

I consider myself highly professional, dynamic person with great communication and organisational skills. I'm capable of working in extremely busy environment remaining consistency with capacity to always deliver high performance and be self-motivated in daily work routine.
Presently Im looking for position with forward moving company, which will make best use of my experience and existing skills and will allow to my further professional and personal development.

Experience

17 years and 11 months

  • General Manager

    Cap Falco Beach - Majorca, Spain

    Management
    January 2020 - Now · 4 years and 3 months

    Supervising the process of setting up the outlet Preparing and improving the structure according to gathered data Building the budget, supervising and minimising all costs Being in charge of completing all administrative and financial duties according to company procedures and deliver them at the requested time Managing all aspects of employment and all daily operations Innovating company standards and training new staff according to them

  • Beach & Bar Manager

    Nikki Beach Mallorca - Majorca, Spain

    Bar
    January 2014 - Now · 10 years and 3 months

    Recruiting, training, and coordinating both beach and bar team in accordance with company standards Responsible of following all health & safety requirements at all times Monitoring and control of budgeted costs. Regulate staffing in relation to company budgets for both Bar and Beach area Taking care of all special events at the beach area, cooperate with organizers to prepare most profitable packages Controlling customer service at all areas Taking care of VIP customers, implement their special requests, providing them best

  • Bar Manager

    Nikki Beach Mallorca - Majorca, Spain

    Bar
    January 2013 - Now · 11 years and 3 months

    Recruiting staff, training them according to Nikki Beach standards and supervising them at all times. Creating schedule and minimize staff turnover. Achieve the budgeted beverage costs, creating prices for main and the special menus. Preparing cocktail menus, special events drink menus and their recipe costing. Controlling bar set up, bar requisitions, providing bartender cashier inspections. Keeping consistency in all cocktail preparation in every bar and ensuring speed and quality of service. Maximize revenues in all bars-minimize loses. Taking care of beverage and bar material inventory, controlling all the specials on beverage. Checking the stage of all bar machines and taking care of their maintenance. Create the "wow" effects during special events. Maintaining customer service and satisfaction at the highest level.

  • General Manager

    Zhero Boathouse, Zhero Hotel Group - Majorca, Spain

    Management
    January 2015 - December 2020 · 6 years

    Responsible for setting up Beach Club concept, where successfully building and running a large team of people Managing all aspects of employment Maintaining budget, overseeing and improving both F&B cost and Payroll cost and optimising other expenses, such as supplies Following company standards and service levels increasing sales and optimising profit by minimise costs Creating marketing strategies

  • F&B Manager

    Zhero Hotel Group - Majorca, Spain

    F&B Management
    January 2016 - January 2020 · 4 years and 1 month

    Setting up controlling computer system for all outlet Developing synergy with suppliers, establishing and unify product database for the group, supervising purchasing Preparing menus, improving and controlling cost structure Creating channels for fluid communication and implementing rotation product system between stores Maximising F&B sales and maintaining quality of customer service and experience Monitoring daily and weekly sales reports, to achieve necessary improvements and optimise profitability of each outlet Ensure security procedures are in place to protect employees, guests and company assets

  • F&B Manager

    Zhero Hotel Group - Majorca, Spain

    F&B Management
    January 2017 - December 2019 · 3 years

    Developing synergy with suppliers for the best management development, obtain bailments, sponsorships and business advantages from them. Creating menus, improving and controlling cost structure. Establishing list of providers and unify product database for the group. Controlling purchasing and F&B cost in all outlets. Implementing rotation product system between outlets. Developing channels for fluid communications between stores. Maximizing F&B sales by identifying and targeting sales opportunities through promotions and special events. Maintaining accurate daily and weekly sales reports, products sale reports to achieve necessary improvements.

  • General Manager

    Zhero Hotel Group - Palma, Spain

    Management
    April 2015 - November 2019 · 4 years and 8 months

    Responsible for setting up Beach Club concept, fully involved in all aspects of planning and opening new venue, where successfully running a large team of people. Managing all aspects of employment (recruiting, hiring, training, scheduling, delegation of tasks, retention and termination). Preparing job descriptions, distributing and executing duties for all employees. Directing and supervising development of all employees by providing feedback, expectations and by organising personal reviews. Facilitate and participate in ongoing education for team members including creating training programs. Motivating staff on all levels in order to improve efficiency and productivity and professionality of the team performance. Maintaining budget, overseeing and improving both F&B cost and Payroll cost and optimizing other expenses, such as supplies. Following and keeping company standards and service levels increasing sales and optimizing profit by minimize costs. Being in charge of completing all administrative and financial duties according to company procedures and deliver them at the requested time. Managing all daily operations and company’s procedures where made final decisions on matter of importance to achieve optimum performance and profitability. Controlling consistency and quality of food preparation according health and safety requirements. Analysing all provided data to evaluate customer satisfaction and future improvement. Increased revenue by implementing new ideas and maintaining very high standards of product and service. Formulating overall strategy, establishing policies, setting up the goals and oversee operations of the local system. Being in charge of organizing all events, from planning and costing to delivering the experience. Ensured that proper security procedures are in place to protect employees, guests and company assets.

  • Operation Manager

    Hotel Zhero - Ischgl, Austria

    Room Division Management
    January 2015 - December 2018 · 4 years

    In charge of operation of several departments: F&B, Purchasing, Front & Back office Formulate, implement and control the purchasing department of the outlet Overseeing all elements that participate in the processes such as: materials preparation, presentation, billing process and customer service Study and evaluating income and expenses of different points of department sale Organising sectors of each area to optimise resources, avoiding duplication of functions Analysing problems and reports, investigating solutions to ensure the highest service standards and customer satisfaction in each department Establishing new strategies to improve productivity in all sectors according to existing informations

  • F&B Manager / Operation Manager

    Hotel Zhero 5* Design Hotel - Ischgl, Austria

    F&B service
    January 2015 - January 2017 · 2 years and 1 month

    Being In charge of several departments: F&B, Purchasing, Front & Back office. Formulate, implement and control the purchasing department of the outlet. Controlling all elements that participate in the processes such as: materials preparation, presentation, billing process and customer service. Creating menus and controlling F&B cost. Differentiating and analysing income and expenses of different points of department sale. Organizing sectors of the department and distribution of tasks to optimize resources, avoiding duplication of functions. Develop channels for fluid communications between departments. Establishing and ensuring the highest service standards and customer satisfaction in all departments. Preparing new strategies to improve operation flow in all sectors according to existing information.

  • Concept Manager

    Nikki Beach Marbella - Marbella, Spain

    Management
    October 2014 - March 2015 · 6 months

    Responsible for creating concepts for several new outlets of Nikki Beach Brand Worldwide, including Nikki Beach Dubai. Creating training manuals and training videos for staff, Designing: elaborated cocktail menu creations, food and drink pairing menus. Involved in designing the bars and building service structure. Researching, analysing and developing full new concept, from an idea to commercialisation.

  • Beach & Bar Manager

    Nikki Beach Mallorca - Palma, Spain

    Bar
    March 2014 - October 2014 · 9 months

    Responsible for the recruiting, training, development of both beach and bar staff in accordance with Nikki Beach company standards. Responsible of following all health & safety requirements at all times. Monitoring and control of budgeted beverage costs. Creating and pricing special events menus. Creating schedules and organizing staffing in relation to company budgets for both Bar and Beach area. Creating bed packages, price lists, special events bed offers. Taking care of all beach reservations and floor planning. Taking care of all special events at the beach area, cooperate with organizers to create best food and beverage packages for the clients. Controlling both beach and bars set up and customer service at all areas. Organizing and creating champagne deliveries. Taking care of VIP customers, implement their special requests.

  • Bar Supervisor

    Nikki Beach St. Barth - Saint-Barthélemy-d'Anjou, France

    Bar
    November 2013 - April 2014 · 6 months

    Training staff according to Nikki Beach standards. Preparing updates for cocktail menus and special events menus. Supervising bar procedures such as: - Opening, set up and closing all bars - Consistency and quality of preparation and service in all bars at all times Stock taking, equipment maintenance and inventory. Counselling beverage cost assessment. Introducing methods helping maximize revenue in all bars and control losses. Creating positive relationships with customers and promoting all Nikki Beach locations.

  • Bar Manager

    Nikki Beach St. Barth - Caribbean

    Bar
    January 2013 - January 2014 · 1 year and 1 month

    Training staff to reach the highest productivity following company standards Preparing updates for cocktail menus, special events menus, costing Controlling beverage and equipment inventory Maximising revenue in all bars, control losses Creating positive relationships with customers by bringing the service to their highest expectations

  • Bar Manager

    Nikki Beach Mallorca - Palma, Spain

    Bar
    April 2013 - October 2013 · 7 months

    Mallorca, Spain Nikki Beach Mallorca 2013Position: Bar Manager Recruiting staff, training them according to Nikki Beach standards and supervising them at all times. Creating schedule and minimize staff turnover. Achieve the budgeted beverage costs, creating prices for main and the special menus. Preparing cocktail menus, special events drink menus and their recipe costing. Controlling bar set up, bar requisitions, providing bartender cashier inspections. Checking if all bartenders and bar backs carrying out their duties. Keeping consistency in all cocktail preparation in every bar and ensuring speed and quality of service. Maximize revenues in all bars-minimize loses. Taking care of beverage and bar material inventory, controlling all the specials on beverage. Checking the stage of all bar machines and taking care of their maintenance. Create the "wow" effects during special events. Cover other managers shifts and duties. Maintaining customer service and satisfaction at the highest level.

  • Cocktail Bartender

    Nikki Beach Marbella - Marbella, Spain

    Bar
    April 2012 - October 2012 · 7 months

    Marbella/Mallorca, Spain Nikki Beach Marbella / Mallorca 2012Position: Cocktail Bartender Active involvement and participation since the beginning of the project of opening a new beach club. Organizing bars and helping with their interior design. Taking care of the bar stock. Handling cash/cashing up procedures. Preparing and serving cocktails and drinks due to Nikki Beach expectations. Up selling products and serving private parties. Taking care of bar products, equipment and reducing breakages. Tiding bar at all times, following opening and closing duties.

  • Swimming Trainer

    SAF Aqua - Activity Studio; Aqua Baby, Aqua Fitness, Aqua Spinning - Poznań, Poland

    Human Resources
    January 2004 - January 2010 · 6 years and 1 month

    Creating training programs and providing them for other colleagues. Inventing and introducing new training techniques. Organizing courses for other instructors. Writing books and articles and sharing them during several conferences. Possessing membership in PSPN (swimming organization).

Education

  • 2008Master's Degree in Physical Education & Swimming Trainer

    Poznań, Poland Academy of Physical Education

  • 2007Physical Education

    Thessaloniki, Greece Aristotle University of Thessaloniki

  • Thessaloniki, Greece

    September 2004 - June 2005

  • Academy of Physical Education - Prague, Czechia

    September 2003 - June 2008

Languages

3 languages

  • Polish

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

Personal information

Nationalities

  • Polish

Date of birth

December 07th 1984

Following
Melia Hotels International Marriott International Kempinski Hotels HQ
Kempinski Hotels HQ
Geneva, Switzerland
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