Douglas Ivida

Douglas Ivida

Cashier, Barista at Apparel Group, Tim Hortons
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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Productive, dynamic, passionate and ambitious, seeking a multi skilled staff member position in utilizing exceptional customer service and hospitality skills to maximize the satisfaction of customers and increase repute of given a company.

Experience

  • Cashier, Barista

    Apparel Group, Tim Hortons - Dubai, United Arab Emirates

    F&B service
    December 2015 - Now · 3 years and 1 month

     Greet guests and accompany them to their tables.  Present menus and respond any questions regarding menu items.  Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.  Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.  Updating signage and displays to attract customers.  Taking inventory and replenishing items in display cases, at tables, or behind the counter.  Accurately administer restaurant cashiering standards.

  • Barista

    Java Coffee House Africa, Nairobi - Nairobi, Kenya

    F&B service
    November 2013 - January 2015 · 1 year and 3 months

     Upselling slow moving food and beverages items.  Set up, stocked and maintained work areas.  Assisted in stocking ice, glassware and paper supplies.  Removed wastes from bar tables.  Maintained cleanliness of work areas.  Maintained clean and professional appearances at work.

  • Waiter

    AAA MITHAIWALLA Catering and confectionery restaurants - Nairobi, Kenya

    F&B other
    January 2009 - August 2012 · 3 years and 8 months

Education

  • Paragon Hospitality Management Ltd - Nairobi, Kenya

    May 2007 - November 2007

    Food and beverage management

Languages

  • English
    Native or fluent
    100%

Skills

  • Food and Beverage skill
  • Good customer service
  • Hospitality
  • Shift Incharge
Connections
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Rahul Kumar
chef the party at lotus gemrand hotel
Ali Zafar Qureshi
Seeking Job at Hotel and Hospitality
View 5 connections
Following
Jumeirah Group
Dubai, United Arab Emirates
Hilton Abu Dhabi Hotel
Abu Dhabi, United Arab Emirates
The Ritz-Carlton Abu Dhabi, Grand Canal
Abu Dhabi, United Arab Emirates
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