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I hold a Diploma in Business and Liberal Arts and experience in guest services. My preliminary studies in Kenya-Africa and Malaysia-Asia combined with work experience across four countries gives me a broader experience to work in any environment with different people and different cultural background.
Park Hyatt Dubai - Dubai, United Arab EmiratesGuest RelationsDecember 2016 - Now · 2 years and 1 month
• Provided courteous, professional, efficient and flexible service consistent to company standards policies and procedures in order to maximize guest satisfaction. • Ensured that the door of the hotel foyer is professionally and courteously manned at all times following hotel’s standards of performance are met. • Assisted guests with various tasks like making restaurant reservations recommending night clubs and other special areas of attraction.
DIPLOMA IN BUSINESS AND LIBERAL ARTS
INTI International University Malaysia - Hospitality and Culinary Management - Putra Nilai, Nilai, MalaysiaJanuary 2001 - August 2003
EnglishNative or fluent100%
- Front Office Services
- Passionate and committed