Dylan Saucon

Dylan Saucon

Revenue Management Intern at Hotel le Pigonnet
Lives in Lausanne, Switzerland
over 6 months ago

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Experience

  • Revenue Management Intern

    Hotel le Pigonnet - Aix-en-Provence, France

    Revenue Management
    September 2018 - November 2018 · 3 months

    - Analysis of the daily and Financial pick-up to present during the daily morning meeting. - Analysis of the competition during low season (their pricing policy, group policy, cancellation policy) - Analysis of the Weekly pick-up. Compare the situation On The Books with last year’s, day by day, by Market Segments and KPI. - Adjustments of the Forecast per Weekly pick-up and Last Year pick-up between Last Year On the Books at the same time and Last Year End of the Month. - Analysis of the trend for the coming month (pricing, events) to present at the weekly Revenue Meeting. - Daily Opening and Closing availabilities on OTA’s and Wholesaler Offlines / Onlines. - Quotation for Group Prospects : Group Others or MICE. - Loading of new promotions and rate codes on Opera for OTA’s and Wholesalers and on Sabre Synexis for GDS. - Compset Analysis. - Extraction of statistics for General Manager or Sales & Marketing Manager. - Complete the 2017’s Marketing Plan for Revenue Management Part + all statistics regarding SPA, F&B, and Other income. - Preparation of Monthly Statistics and main monthly actions for the Headquarters.

  • General Manager Executive Assistant

    Le Pigonnet - Aix-en-Provence, France

    Administration & General
    April 2017 - August 2017 · 5 months

    As an Operation Manager Assistant, my tasks consisted in: • Assisting the Operations Manager by organizing, checking the daily tasks and planning long-term projects by assisting the: - Daily management report - Customer relationship (VIP arrivals, quality of their stay, management complaint...) - Quality inspection (following procedures, cleanliness of the hotel, service performance) by relying on, for example, mystery visits - Evaluation of customers satisfaction (evaluation questionnaire, TripAdvisor...) - Daily maintenance execution, control the maintenance contracts and the smooth running of health & safety procedures - The financial management aspects (monitoring the payroll, summary on the revenue departments by comparing it to previous year & overall budget overview) - Follow-up for all operational services to ensure SOP implementation - Development of the long-term projects (renovation action plan…) • Assisting the F&B development, events department, communication department with the: - Creation & follow-up of artistic events (weekly live music, “Fete de la musique” event, opera dinner…) - Creation & follow-up of Le Pigonnet Brunch • Responding to the different needs of Human Resources as: - Recruitment - Rules & Regulations diffusion (staff booklet, uniform procedure, closet procedure…) - Training - Follow-up with various head of departments • Assisting the Hotel Manager to conduct projects for the Real Estate owners

  • Event Manager Assistant

    Le Pigonnet - Aix-en-Provence, France

    Events
    February 2017 - March 2017 · 2 months

    As an Events & Sales Assistant, my tasks have consisted of organizing and managing: - Daily administrative tasks to ensure the Marketing department runs smoothly. - Conduct market research to identify new opportunities. - Coordinate with the Marketing Design and Content teams to create advertising material (e.g. brochures and newsletters). - Prepare regular sales forecasting reports - Conference meetings - Private events such as birthdays, weddings… - Group booking (TO, Agencies): - Coordinating with the various departments to ensure the smooth running of events​ - Billing information - Follow-up on customer satisfaction & problem-solving issues

  • Assistant F&B Manager

    Le café des stagiaires - Shanghai, China

    F&B service
    July 2014 - January 2015 · 7 months

    Le Café des Stagiaires was born during a final school project of EHL's students. Their success led them to 4 openings, in China and Thaïland. As an Assistant Manager, I was in charge of: • Performing daily stock inventory and orders • Elaboraing and created cocktails • Coordinating events such as the 3rd anniversary of the bar, Halloween and New Year’s Eve • Conducting the correct application and the development of SOP for the local staff

  • Bar Manager

    D! Club - Lausanne, Switzerland

    F&B service
    September 2013 - July 2014 · 11 months

    • Manage the business aspects of the bar, such as taking inventory and reordering supplies, managing budgets, and setting goals. • Control, organize and maintain all beverage inventories to effectively serve all events and daily operations. Submit an accurate inventory to the accounting department at the end of each month. • Assess profitability and performance to ensure sales targets are met or exceeded. Make changes as needed to price in POS system. • Hiring and training staff to provide excellent service to patrons. • Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. • Setting and enforcing quality and safety controls. • Working with diverse personalities both on the staff and patrons. • Planning and taking part in promotional events. • Maintaining a fun, safe atmosphere for patrons • In charge of Public Relations during Events : - answering inquiries from media, individuals and other organizations - keeping close relation with partners and sponsor to be an intermediate between office and operation

  • Barman & Waiter

    Les Arches - Lausanne, Switzerland

    F&B service
    May 2013 - September 2013 · 5 months

    - Cocktail creation, organization of punctual stand - Maintaining the quality​ services standard establish

  • Barman

    Montreux Jazz Festival - Montreux, Switzerland

    F&B service
    July 2012 - July 2012 · 1 month

  • Waiter

    La Suite - Lausanne, Switzerland

    F&B service
    July 2011 - August 2011 · 2 months

Education

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Italian
    Professional working
    60%
  • Spanish
    Notions
    20%
Connections
Renaud Escudier, MBA , SHA, CSSC.
Looking for a new challenge as a Hotel General Manager, Cluster Operations Director, Real Estate. chez Looking for a new challenge as a Hotel General Manager, Cluster Operations Director, Real Estate.
Pauline Nuñez Dumas
Creative Strategy & Content Department at PROMPERU
Following
Nobu Hotel Shoreditch
London, United Kingdom
Other members
Jean-Baptiste Claquin
Abou Dabi, Émirats arabes unis
Arnold Szepesi
Lausanne, Switzerland
Lucas Dupasquier
Lausanne, Suisse
Zoé Mottaz
Montreux, Switzerland
Charline BRINDEAU
Lausanne, Suisse
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