Dylan Saucon

Dylan Saucon

Revenue Management Intern at Hotel le Pigonnet
Lives in Lausanne, Switzerland

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Experience

2 years and 10 months

  • Revenue Management Intern

    Hotel le Pigonnet - Aix-en-Provence, France

    Revenue Management
    September 2018 - November 2018 · 3 months

    - Analysis of the daily and Financial pick-up to present during the daily morning meeting. - Analysis of the competition during low season (their pricing policy, group policy, cancellation policy) - Analysis of the Weekly pick-up. Compare the situation On The Books with last year’s, day by day, by Market Segments and KPI. - Adjustments of the Forecast per Weekly pick-up and Last Year pick-up between Last Year On the Books at the same time and Last Year End of the Month. - Analysis of the trend for the coming month (pricing, events) to present at the weekly Revenue Meeting. - Daily Opening and Closing availabilities on OTA’s and Wholesaler Offlines / Onlines. - Quotation for Group Prospects : Group Others or MICE. - Loading of new promotions and rate codes on Opera for OTA’s and Wholesalers and on Sabre Synexis for GDS. - Compset Analysis. - Extraction of statistics for General Manager or Sales & Marketing Manager. - Complete the 2017’s Marketing Plan for Revenue Management Part + all statistics regarding SPA, F&B, and Other income. - Preparation of Monthly Statistics and main monthly actions for the Headquarters.

  • General Manager Executive Assistant

    Le Pigonnet - Aix-en-Provence, France

    Administration & General
    April 2017 - August 2017 · 5 months

    As an Operation Manager Assistant, my tasks consisted in: • Assisting the Operations Manager by organizing, checking the daily tasks and planning long-term projects by assisting the: - Daily management report - Customer relationship (VIP arrivals, quality of their stay, management complaint...) - Quality inspection (following procedures, cleanliness of the hotel, service performance) by relying on, for example, mystery visits - Evaluation of customers satisfaction (evaluation questionnaire, TripAdvisor...) - Daily maintenance execution, control the maintenance contracts and the smooth running of health & safety procedures - The financial management aspects (monitoring the payroll, summary on the revenue departments by comparing it to previous year & overall budget overview) - Follow-up for all operational services to ensure SOP implementation - Development of the long-term projects (renovation action plan…) • Assisting the F&B development, events department, communication department with the: - Creation & follow-up of artistic events (weekly live music, “Fete de la musique” event, opera dinner…) - Creation & follow-up of Le Pigonnet Brunch • Responding to the different needs of Human Resources as: - Recruitment - Rules & Regulations diffusion (staff booklet, uniform procedure, closet procedure…) - Training - Follow-up with various head of departments • Assisting the Hotel Manager to conduct projects for the Real Estate owners

  • Event Manager Assistant

    Le Pigonnet - Aix-en-Provence, France

    Events
    February 2017 - March 2017 · 2 months

    As an Events & Sales Assistant, my tasks have consisted of organizing and managing: - Daily administrative tasks to ensure the Marketing department runs smoothly. - Conduct market research to identify new opportunities. - Coordinate with the Marketing Design and Content teams to create advertising material (e.g. brochures and newsletters). - Prepare regular sales forecasting reports - Conference meetings - Private events such as birthdays, weddings… - Group booking (TO, Agencies): - Coordinating with the various departments to ensure the smooth running of events​ - Billing information - Follow-up on customer satisfaction & problem-solving issues

  • Assistant F&B Manager

    Le café des stagiaires - Shanghai, China

    F&B service
    July 2014 - January 2015 · 7 months

    Le Café des Stagiaires was born during a final school project of EHL's students. Their success led them to 4 openings, in China and Thaïland. As an Assistant Manager, I was in charge of: • Performing daily stock inventory and orders • Elaboraing and created cocktails • Coordinating events such as the 3rd anniversary of the bar, Halloween and New Year’s Eve • Conducting the correct application and the development of SOP for the local staff

  • Bar Manager

    D! Club - Lausanne, Switzerland

    F&B service
    September 2013 - July 2014 · 11 months

    • Manage the business aspects of the bar, such as taking inventory and reordering supplies, managing budgets, and setting goals. • Control, organize and maintain all beverage inventories to effectively serve all events and daily operations. Submit an accurate inventory to the accounting department at the end of each month. • Assess profitability and performance to ensure sales targets are met or exceeded. Make changes as needed to price in POS system. • Hiring and training staff to provide excellent service to patrons. • Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. • Setting and enforcing quality and safety controls. • Working with diverse personalities both on the staff and patrons. • Planning and taking part in promotional events. • Maintaining a fun, safe atmosphere for patrons • In charge of Public Relations during Events : - answering inquiries from media, individuals and other organizations - keeping close relation with partners and sponsor to be an intermediate between office and operation

  • Barman & Waiter

    Les Arches - Lausanne, Switzerland

    F&B service
    May 2013 - September 2013 · 5 months

    - Cocktail creation, organization of punctual stand - Maintaining the quality​ services standard establish

  • Barman

    Montreux Jazz Festival - Montreux, Switzerland

    F&B service
    July 2012 - July 2012 · 1 month

  • Waiter

    La Suite - Lausanne, Switzerland

    F&B service
    July 2011 - August 2011 · 2 months

Education

Languages

4 languages

  • French

    Native or fluent

  • English

    Full professional

  • Italian

    Professional working

  • Spanish

    Notions

Personal information

Nationalities

  • Swiss

Date of birth

March 05th 1992

Driving License

Yes

Connections
Renaud Escudier
Looking for a new challenge as a Hotel General Manager, Cluster Operations Director, Real Estate. chez Looking for a new challenge as a Hotel General Manager, Cluster Operations Director, Real Estate.
Pauline Nuñez Dumas
Sales Executive at Andean Experience Co.
Following
onefinestay
London, United Kingdom
Other members
Laurent Buri
Vevey, Suisse
Boris Devillers
Lausanne, Suisse
Lucas Dupasquier
Lausanne, Switzerland
Zoé Mottaz
Montreux, Switzerland
Lucas Deveque
Lausanne, Suisse
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