Eduard Dimitriu

Eduard Dimitriu

German Language Intensive Course at N/A
Lives in Hamburg, Germany
over 6 months ago

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Wellness & Spa Professional with extensive exposure to various stages of Spa Projects such as Pre-Opening, Start -Up & Opening and Business Development.

Experience

  • German Language Intensive Course

    N/A - Hamburg, Germany

    Administration & General
    March 2015 - November 2016

    German (conversational level A1 to B2) - 750 hours German for Profession (level B2/C1) - 560 hours (ending Nov 2016)

  • Spa & ESPA Life Director

    Gleneagles Hotel & Resort - Auchterarder, United Kingdom

    Spa & Wellness
    May 2013 - March 2015

    Drive and lead the commercial and financial performance of the Spa and ESPA Life Wellness concept ensuring complete viability and maximising all opportunities and resources. Work closely with the Hotel Managing Director and ESPA International in establishing and maintaining key business objectives, operational brand standards, guest relations and personnel management. Main areas of responsibility: - Budgets & Operations - Spa Sales & Marketing Strategy - Quality Assurance & Customer Service - Personnel Management

  • Spa Manager (Pre-Opening)

    ESPA at One&Only; The Palm - Dubai, United Arab Emirates

    Spa & Wellness
    July 2010 - April 2013

    Pre‐Opening - To ensure, in association with ESPA International and One&Only; Resorts, that key elements of the Pre‐Opening Critical Path are identified and timelines are met. - Liaising with the Financial Department in creating the preliminary Budget, P&L and CAPEX. - Co‐coordinating with the Project Office and Procurement Company on the established OS&E and FF&E items. Operational - Monitoring Spa's actual and projected sales to ensure revenue goals are met or exceeded. - Managing areas of operation to budget by reviewing operating statements and budget worksheets. - Developing and managing Spa promotions including seasonal programs, gift with purchase and holiday events.

  • Spa Manager (Task Force)

    Kempinski Hotel Adriatic - Savudrija, Croatia

    Spa & Wellness
    August 2009 - December 2009

    - Developing and implementing the Post‐Opening Action Plan to ensure the future business development in accordance with Kempinski’s brand vision. - Initiating and implementing the Standard Operational Procedures manual. - To effectively integrate the Spa within the Hotel Marketing Strategy.

  • Treatment Manager (Pre-Opening)

    ESPA at The Europe Hotel & Resort - Killarney, Ireland

    Spa & Wellness
    February 2008 - January 2009

    - In charge together with the Spa Operations Manager of all aspects of the Spa Pre‐Opening and Start‐up. - Ensuring that the ESPA Treatment Concept is maintained throughout the therapy team and to address professionally any shortfall in COS / COT or treatment standards. - Develop ongoing therapist training programs ensuring the Spa team consistently achieves their KPIs.

  • Senior Therapist / Head Therapist

    ESPA at One&Only; Reethi Rah, Maldives - Maafushi, Maldives

    Spa & Wellness
    December 2005 - December 2007

    - As Assistant Department Head and under the guidance of the Spa Director to oversee all aspects of Spa operations, ensure all operational standards and procedures are maintained at the highest quality. - Responsible for a team of 16 therapists and to liaise with Training & Quality Assurance Department and ESPA International, in planning, coordinating and monitoring constant therapist training programs.

  • Therapist / Designated trainer

    Four Seasons Hotel Doha - Doha, Qatar

    Spa & Wellness
    April 2005 - December 2005

Education

  • Certified

    ESPA International - Farnham, United Kingdom

    November 2008 - November 2008

    Certificate ESPA Management

  • Certified

    SPAcademy by Raffles International - Singapore

    May 2006 - May 2006

    Certificate in Spa Concepts & Business

  • Certified

    American Hotel & Lodging Educational Institute

    March 2006 - April 2006

    Certificate Supervisory Skills Builders

  • Graduate

    Sports Medicine National Institute - Bucharest, Romania

    September 1990 - October 1992

    Post‐High School of Sports Massage and Rehabilitation Therapies

Languages

  • Romanian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Professional working
    60%
  • French
    Limited working
    40%
  • Italian
    Limited working
    40%

Skills

  • Budgeting & Forecasting
  • Employee Training
  • Marketing
  • Pre-openings
  • QUALITY ASSURANCE
  • Revenue & Profit Growth
  • Sales Strategy
  • SPA Management
  • Start-up
Following
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