Eduardo Fernandez Alvear

Eduardo Fernandez Alvear

Supervisor front desk at Loews
Lives in Santander, Spain
over 6 months ago

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i am a spanish male 28 years old, i started working in this industry with 17 in a family restaurant, after a year i decided to focus in the hotel industry, i had the opportunity to study in Les Roches university specialize in hotel management thanks to that i could travel a bit around the world working for different companies and gaining more experience in the sector. I have worked in almost every department and i would like to keep growing with new challenges and experiences.

I considere my self as a social and empathic person that allways try to be positive and look to the bright side, i like to feel part of what i am doing and learn new things motivates me to take new challenges everyday.

Experience

  • Front Desk Agent

    Le Méridien Barcelona - Barcelona, Spain

    Rooms division
    January 2017 - Now · 1 year and 12 months

    Manage reservations, manage complains, control check in and check out quality procedure, credit limits, rooms control, revenue management.

  • Supervisor front desk

    Loews - San Diego, CA, United States

    Front Office reception
    April 2015 - Now · 3 years and 9 months

    Manage reservations, manage complains, control check in and check out quality procedure, credit limits, rooms control, revenue management.

  • Front desk agent

    Marriott palacio del retiro - Madrid, Spain

    Front Office reception
    March 2014 - September 2014 · 8 months

  • Guest service

    Villa zolitude - Phuket, Thailand

    Front Office reception
    August 2012 - January 2013 · 6 months

  • Food and beverage waiter

    Sol melia los galgos - Madrid, Spain

    F&B service
    September 2011 - January 2012 · 5 months

  • House keeping floor supervisor

    NH du grand sablon - Brussels, Belgium

    Housekeeping
    July 2011 - September 2011 · 3 months

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%

Skills

  • Adaptability
  • Credit Control
  • Customer engagement
  • Excellent guest relation
  • F&B
  • Housekeeping
  • Multicultural
  • Reservations
  • Revenue Managment
  • Rooms operations
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