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Hospitality, Tourism Events and PR graduate, and an advocate for Sustainable Tourism.
Peter knipp holdings - SingaporeEventsJanuary 2018 - Now · 1 year and 1 month
World Gourmet Summit - Awards of Excellence. Managing all aspects of the Awards of Excellence from planning to execution including Award evaluation criteria, voting procedures, sponsorship management, website planning, etc.
Senior Marketing Executive
Capitol investment holdings - SingaporeSales & MarketingSeptember 2017 - January 2018 · 5 months
Marketing and selling the Capitol Theatre to hirers for various events Implementation of Sponsorship program Marketing efforts to increase Theatre's Revenue Profit and Loss Statements Manage ad hoc projects
Client experience specialist
Cio network Pte Ltd - SingaporeEventsApril 2017 - June 2017 · 3 months
Management of Sponsors and operations of all OpenGov conferences, breakfast briefings, training and digital. Handling sponsor's liaison and management of their exhibition stand, Opengov dialog tables, wish lists and logistics Liaise with sponsors in the run up of the conference, making them feel confident that all matters are according to plan and provide outstanding customer service throughout to ensure repeat customers. Sales support to ensure all client sponsorship invoices are issues and paid Keep excellent control and well organised records of sponsors details Work with marketing, Sales and Sponsorship team to ensure every part of the sponsorship contract has been fulfilled. Liaise with external providers including venues, contractors, suppliers etc. obtaining quotes, negotiating costs, selecting providers and managing the ongoing relationship Pre-show and on-site exhibitor sponsor liaison and support On-site arrangement of all logistics and ensure everything runs smoothly including delegates speakers' flights, transfers and accommodation. Manage the Solution Hub and OpenGov website and delivering weekly reports to sponsors. Manage ad hoc projects
Jardine Enchante Pte Ltd - SingaporeEventsMarch 2014 - December 2016 · 2 years and 11 months
Handling of 9 event venues under Nparks; Fort Canning Park, 9+2 event venues in HortPark and 4 event spaces in Singapore Botanic Gardens which have been dedicated to and equipped for hosting corporate and government events, social, weddings and concerts. Job roles: Achieving monthly venue sales targets for Nparks, sales processing of bookings and transactions and preparing booking contracts, attending to all enquiries from internal and external Venue Hirer(s), conduct site show rounds and meetings with Venue Hirer(s), coordinating internal logistics with the Venue Hirer(s) (pre-event, post-event clean up, perform venue, equipment and inventory checks), facilitation and administration of all aspects of licensing requirements for the various nature of events, submission of FIR for damages to venue, financial reconciliations for monthly revenue submissions, GST and Nparks' GST and all audit and compliance matters, including Gebiz and Vendors@Gov, new employee training, overseeing MA matters in HortPark, analysing workflow processes and all other administration matters. I was responsible for the facilitation and administration of all aspects of the venue hiring process, handing over and taking over of the event spaces, licensing requirements, event management, including all arrangements to ensure smooth implementation of the events are activities at the event spaces. I also assisted in the market research development and sales and marketing aspects for a new F&B outlet under the company.
Hospitality Marketing Concepts - SingaporeSales & MarketingJuly 2012 - August 2013 · 1 year and 2 months
Assisting Program Manager in Singapore eat@MANDARIN hotel loyalty program, assisting members with enquiries and reservations, achieving and surpassing both hotel and company's objectives, meeting both Food & Beverage and Rooms department Sales’ targets.
Guest Relations Officer
Shangri-La Hotel, Singapore - SingaporeGuest RelationsMay 2011 - May 2012 · 1 year and 1 month
Providing Personalised guest services such as check-in and check-outs, VIPs/ Delegations' accommodation & event arrangements, secretarial and concierge services, mail and information, airline reservations / confirmations and food and beverage services
Bachelor of Arts - Tourism and Events Management and Public Relations
Murdoch University - Hospitality and Tourism ManagementMay 2015 - August 2017
diploma in Tourism and hospitality management
Kapan Institute of Higher education - SingaporeJuly 2010 - September 2012
Higher Nitec in Hospitality Operations
Higher Nitec - SingaporeApril 2008 - March 2010
EnglishNative or fluent100%
- Events Management
- FCS System
- Guest Relations
- Guest Services
- Microsoft office 365
- Micros Opera
- Mosaic Applications
- Public Relations
- Solutions hub
- Zoho CRM