Eidelweis Loffiana Citra

Eidelweis Loffiana Citra

Project Lead at Peter knipp holdings
Lives in Singapore
over 6 months ago

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Hello there!
Hospitality, Tourism Events and PR graduate, and an advocate for Sustainable Tourism.

Experience

  • Project Lead

    Peter knipp holdings - Singapore

    Events
    January 2018 - Now · 1 year and 1 month

    World Gourmet Summit - Awards of Excellence. Managing all aspects of the Awards of Excellence from planning to execution including Award evaluation criteria, voting procedures, sponsorship management, website planning, etc.

  • Senior Marketing Executive

    Capitol investment holdings - Singapore

    Sales & Marketing
    September 2017 - January 2018 · 5 months

    Marketing and selling the Capitol Theatre to hirers for various events Implementation of Sponsorship program Marketing efforts to increase Theatre's Revenue Profit and Loss Statements Manage ad hoc projects

  • Client experience specialist

    Cio network Pte Ltd - Singapore

    Events
    April 2017 - June 2017 · 3 months

    Management of Sponsors and operations of all OpenGov conferences, breakfast briefings, training and digital. Handling sponsor's liaison and management of their exhibition stand, Opengov dialog tables, wish lists and logistics Liaise with sponsors in the run up of the conference, making them feel confident that all matters are according to plan and provide outstanding customer service throughout to ensure repeat customers. Sales support to ensure all client sponsorship invoices are issues and paid Keep excellent control and well organised records of sponsors details Work with marketing, Sales and Sponsorship team to ensure every part of the sponsorship contract has been fulfilled. Liaise with external providers including venues, contractors, suppliers etc. obtaining quotes, negotiating costs, selecting providers and managing the ongoing relationship Pre-show and on-site exhibitor sponsor liaison and support On-site arrangement of all logistics and ensure everything runs smoothly including delegates speakers' flights, transfers and accommodation. Manage the Solution Hub and OpenGov website and delivering weekly reports to sponsors. Manage ad hoc projects

  • Events Executive

    Jardine Enchante Pte Ltd - Singapore

    Events
    March 2014 - December 2016 · 2 years and 11 months

    Handling of 9 event venues under Nparks; Fort Canning Park, 9+2 event venues in HortPark and 4 event spaces in Singapore Botanic Gardens which have been dedicated to and equipped for hosting corporate and government events, social, weddings and concerts. Job roles: Achieving monthly venue sales targets for Nparks, sales processing of bookings and transactions and preparing booking contracts, attending to all enquiries from internal and external Venue Hirer(s), conduct site show rounds and meetings with Venue Hirer(s), coordinating internal logistics with the Venue Hirer(s) (pre-event, post-event clean up, perform venue, equipment and inventory checks), facilitation and administration of all aspects of licensing requirements for the various nature of events, submission of FIR for damages to venue, financial reconciliations for monthly revenue submissions, GST and Nparks' GST and all audit and compliance matters, including Gebiz and Vendors@Gov, new employee training, overseeing MA matters in HortPark, analysing workflow processes and all other administration matters. I was responsible for the facilitation and administration of all aspects of the venue hiring process, handing over and taking over of the event spaces, licensing requirements, event management, including all arrangements to ensure smooth implementation of the events are activities at the event spaces. I also assisted in the market research development and sales and marketing aspects for a new F&B outlet under the company.

  • Club Coordinator

    Hospitality Marketing Concepts - Singapore

    Sales & Marketing
    July 2012 - August 2013 · 1 year and 2 months

    Assisting Program Manager in Singapore eat@MANDARIN hotel loyalty program, assisting members with enquiries and reservations, achieving and surpassing both hotel and company's objectives, meeting both Food & Beverage and Rooms department Sales’ targets.

  • Guest Relations Officer

    Shangri-La Hotel, Singapore - Singapore

    Guest Relations
    May 2011 - May 2012 · 1 year and 1 month

    Providing Personalised guest services such as check-in and check-outs, VIPs/ Delegations' accommodation & event arrangements, secretarial and concierge services, mail and information, airline reservations / confirmations and food and beverage services

Education

  • Bachelor of Arts - Tourism and Events Management and Public Relations

    Murdoch University - Hospitality and Tourism Management

    May 2015 - August 2017

  • diploma in Tourism and hospitality management

    Kapan Institute of Higher education - Singapore

    July 2010 - September 2012

  • Higher Nitec in Hospitality Operations

    Higher Nitec - Singapore

    April 2008 - March 2010

Languages

  • English
    Native or fluent
    100%
  • Indonesian
    Professional working
    60%

Skills

  • CMS
  • Epublishing
  • Events Management
  • FCS System
  • Gebiz
  • Guest Relations
  • Guest Services
  • Microsoft office 365
  • Micros Opera
  • Mosaic Applications
  • Public Relations
  • Salesforce
  • Solutions hub
  • Vendors@GOV
  • Zoho CRM
Connections
Upendra Singh Thakur
Associate at Marriott International
Following
METRO Cash & Carry
Düsseldorf, Germany
Iberostar Group
Palma, Spain
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