Eider Gerendiain

Eider Gerendiain

Telephone assistant at Domino´s pizza (Grupo Zena)
Lives in Budapest, Hungary
over 6 months ago

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Experience

  • Telephone assistant

    Domino´s pizza (Grupo Zena) - San Sebastián, Spain

    Customer Service
    January 2016 - Now

     Answering direct calls, taking orders and maintaining phone logs  Responsible for the floor staff and organizing their shifts

  • Booking management/Reception

    Novum Hotel Thomas Budapest - Budapest, Hungary

    Reservations
    March 2017 - June 2017

     Input reservations into the system. Making confirmations and cancellations  Greeting and receiving guests. Filling registration forms and making payments  Answering, screening, forwarding phone calls, informing of new rate plans and promotions  Managing enquiries, complaints and claims of potential customers, applying current legislation  Maintenance of the reception area. Photocopy, scanner, order of materials  Assisting the Housekeeping team on an ad hoc basis

  • Children coach

    Amara Berri school - San Sebastián, Spain

    Other
    September 2014 - June 2017

    ▪ After school activities program ▪ Problem resolution ▪ Developing teamwork ▪ Groups´ supervision

Education

  • Administration and Finance

    Nazaret Zentroa - San Sebastián, Spain

    September 2015 - June 2017

  • High School

    IES Xabier Zubiri Manteo - San Sebastián, Spain

    September 2013 - June 2015

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Professional working
    60%
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