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Experience
9 years and 7 months
-
Concierge
Marriott International - Rome, Italy
ConciergeSeptember 2014 - Now · 9 years and 7 monthsWestin Excelsior Rome
Languages
4 languages
-
Italian
Native or fluent
-
English
Native or fluent
-
Russian
Native or fluent
-
Spanish
Professional working
Personal information
Nationalities
-
Russian
Work Permits
-
Italy
-
European Union
Skills
23 skills
- Customer and guest care.
- Customer relationship management
- Customer service expert
- Data analysis
- Dealing with customer
- Digital marketing
- excellent customer service
- Excellent customerservice
- Excellent guest relation
- Guest experience
- Guests relations
- Handling guest
- Hotel experience
- KPI analysis
- Marketing analyse
- Marketing digital
- Multicultural customers
- Passion for customer care
- Sales and marketing skill
- SWOT analysis
- Web analytics
- Webmarketing
- Web marketing
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- Profile summary
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- Date of birth
- Driving License
- Phone Number
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