Volunteer Participant at Private Secondary Language School "Dr. Maria Montessori"
Christmas markets
Charity events at school
Visit and assistance to different organizations
School Newspaper
Specialist with a wide range of knowledge acquired through excellent education in leading universities. Disciplined and responsible, with high quality standards and diverse experience in leading multinational companies. Excellent orator and successful tutor with impeccable oral and written communication skills. Appreciated for achieving the set goals using good business techniques and the ability to apply best practices from one field to another. Presenting great enthusiasm and efficiency at a work requiring critical and analytical thinking. Motivated and capable to creatively use innovative approaches. People oriented, positive, ethical and with an extensive success drive.
3 years and 9 months
Perform troubleshooting techniques to provide resolutions in support of B2B customers. Diagnose and resolve technical issues, related to diverse devices and multiple software applications. Collaborate with colleagues and other resources in support of complex issues. Provide tutoring and guidance to colleagues and new hires. Proactively take initiative on resolving multiple complex issues. Provide tutoring and guidance to B2B customers. Create innovative approaches for more efficient resolution practices of the more complex B2B customer issues.
Manage and coordinate the departmental activities in accordance with the requirements of the execution rules to fully achieve all set objectives. Translating corporate goals into functional and individual goals. Create and maintain an excellent working environment and appropriate conditions and incentives for development. Manage resource levels to effectively balance workload to resources and drive productivity. Guide the team, allocate the tasks, and control the quality of the general operations. Manage work meetings, connected to the overall performance and the achievement of the set results. Responsible of maintaining proper documentation of all processes and operations, as well as reassure the proper storage of the documentation. Tracking results and reporting to senior management. Act as a liaison between the organization and the employees. Provides expert problem management support to difficult and high-profile customer issues. Rewards and achievements: Rewarded Employee of the Month
Creating and managing client accounts in the operations system. Analyze workflow to ensure efficient operations. Implement process improvements. Attending weekly management meetings and business events regarding the day-to-day improvements. Working closely with the sales department on creating business plans and strategies to achieve the set organization goals. Provide accurate, timely, and professional reports to senior management. Manage and maintain effective communication cross-organizationally. Meet all daily reporting requirements and manage internal control processes. Act as liaison between the organization departments. Provide efficient resolution of customer issues.
Assist with challenging client requests. Develop strong relationships with customers, connected with key business stakeholders. Provide expert support to high-profile customer. Present cooperative spirit and initiative on special projects outside regular responsibilities. Rewards and achievements: Marriott Golden Start of Excellence
Manage and coordinate all organizational activities at night in accordance with the requirements of the execution rules. Responsible for overseeing and completing all end-of-day financial transactions and reports, including balancing the day's sales and preparing daily deposit. Ensure that all transactions are accurately recorded, and that all necessary paperwork is completed and filed properly. Ensure that all security procedures are followed. Ensure that all guest complaints are properly documented and addressed in a timely and professional manner. Provide training and support to front desk staff and other hotel employees as needed. Monitor the hotel's resources and implement measures to reduce costs and increase efficiency. Communicate with other departments and managers to ensure that all organizational operations are running smoothly and efficiently.
Management and Leadership strategies; HR Management; Finance; Business administration; Marketing; Business strategies Projects and rewards: -Rewarded finalist in Sörenberg concepts project creation - Twice -Head of Marketing department of Multinational Gala Charity event
Management and Leadership strategies; HR Management; Finance; Business administration; Marketing; Business strategies; Research paper
3 languages
English
Native or fluent
Bulgarian
Native or fluent
German
Limited working
Nationalities
Bulgarian
Work Permits
European Union
Date of birth
August 31st 1995
Driving License
Yes
21 skills
5 informations shared
Christmas markets
Charity events at school
Visit and assistance to different organizations
School Newspaper
Café Cherry, Sofia Bulgaria
Aldira 09, Sofia, Bulgaria
Finalist in a Competition with a task of creating a Concept for a Restaurant
Finalist in a Competition with a task of creating a Concept of an Event.
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